Test Engineer

Testers must have excellent communication skills and a good foundation and knowledge of software testing methodologies, concepts, and how testing tools work. (uses a proprietary testing tool, that we will provide training on).

Testers will execute test plans, verify and document results. They will be expected to acquire working understanding of designated applications through review of technical & business documentation, training sessions and hands-on software testing experience.

Experience should include:

• 5+ years experience in a Quality Assurance software Tester Role performing external testing with external stakeholders…primarily UAT type testing

• Experience with manual and automated testing required

*Experience testing RESTful web services

• Ability to analyze and resolve customer issues, conduct defect logging, tracking, and status reporting both internally and externally

*Good customer service and excellent communications skills (verbal and written)

• Proficient user of Microsoft Office (Word, Excel, PowerPoint)

• Ability to work independently and as part of a team

Experience preferred with:

• Jira

• Manual and automated testing

• Testing in Agile environment a Plus

Strong Communication Skills

• Clear verbal and written communication: Can articulate issues and solutions in a way that clients or vendors can understand.

• Active listening: Especially important when clarifying requirements or understanding concerns from non-technical stakeholders.

• Diplomacy: Able to handle disagreements or feedback gracefully and tactfully.

Client/Vendor Management Experience

• Has worked directly with external stakeholders and understands protocols for:

o Reporting defects to vendors or clients.

o Requesting changes or clarifications.

o Following escalation procedures.

Collaboration and Negotiation Skills

• Can negotiate scope or timelines diplomatically when working with vendors or clients.

• Works well with cross-functional teams-QA, dev, project managers

Independence and Accountability

• Can work with minimal supervision, especially important in distributed or vendor-led environments. xrbllit

• Takes ownership of deliverables and follows through on commitments.