E-commerce Product Content Specialist

You will also edit and prepare product images in Photoshop or similar tools, and help improve how our products show up in Google and in AI answer engines like ChatGPT, Gemini, and Perplexity.

You will work closely with our CMO, our marketing team, our buying team, and our technical team. This is a hands-on role for someone who takes pride in getting the details right., Product listings and SKUs (primary)

• Create and publish new product listings in Magento as new SKUs become available, often on short notice
• Write product titles, descriptions, specifications, and FAQs for gold, silver, platinum, palladium, coins, bars, rounds, and bullion
• Enter and maintain product data accurately: metal, weight, purity, mint, year, packaging, and other attributes
• Categorize and tag products so customers can find them easily on the site
• Keep existing product pages current, and update or retire listings as products change or sell out
• Coordinate with the buying team on incoming products and with the marketing team on featured and promoted products

Product images and design

• Edit, retouch, and prepare product images in Photoshop or similar tools: background removal, color correction, cropping, and sizing
• Keep product imagery consistent and on brand across the catalog
• Create simple product graphics and banners as needed, working with our creative lead
• Use AI image tools to speed up editing and production

SEO and AEO

• Optimize product titles, descriptions, meta titles, meta descriptions, and image alt text for search
• Write product content that answers the questions customers ask, so our products show up in AI answer engines
• Support category page content and internal linking
• Help track how product and category pages perform in search and AI visibility

Quality and support

• Review product pages for accuracy before and after they go live
• Flag broken pages, missing images, or incorrect information
• Support email, SMS, and promotional campaigns with product content and images when needed
• Use AI tools to improve speed and quality in research, writing, and image work

• 2 to 4 years of experience in ecommerce, product content, merchandising, or digital marketing
• Hands-on experience creating and managing product listings on an ecommerce platform such as Magento, Shopify, BigCommerce, or WooCommerce
• Working skills in Photoshop or similar image editing tools
• Strong product copywriting and editing skills
• Working knowledge of SEO for ecommerce: product titles, meta data, alt text, and on-page content
• Excellent attention to detail, especially with product specs, pricing, and data entry
• Ability to work quickly and accurately when new products need to go live on short notice
• Strong organizational skills and the ability to manage many SKUs at once
• Experience using AI tools such as ChatGPT, Claude, Gemini, Grok or similar
• A willingness to learn about precious metals, investing, and our customers

Nice to Have

• Magento experience specifically
• Graphic design experience or a portfolio of product images and graphics
• Familiarity with AEO or GEO (optimizing content for AI answer engines)
• Experience with Google Search Console, Google Analytics, or SEO tools
• Product photography experience
• Experience with AI image tools such as ChatGPT, Claude, Canva, Nano Banana, or Photoshop’s generative features
• Experience in precious metals, coins, collectibles, jewelry, or another product-focused retail business
• Basic HTML knowledge for product pages

• New products go live quickly and accurately once they are ready to sell
• Every product page has a clear title, a strong description, correct specs, and quality images
• Product images look consistent and professional across the site
• Product and category pages rank better in search and appear more often in AI answers
• Errors on product pages are rare and caught quickly
• The marketing team spends less time on product listings and more time on campaigns
• You gradually take ownership of catalog strategy as your product knowledge grows

Why You’ll Love Working With Us

• Join a growing company in a strong and active industry
• Own a part of the business that directly drives sales
• Build skills across ecommerce, product content, design, SEO, and AI
• Work alongside an experienced marketing team with room to learn and grow
• Relaxed in-office culture with coffee, snacks, and fast feedback
• Competitive pay, full benefits, and growth opportunities, * 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance