AI Technical Implementation Analyst

This role partners with Financial and Administrative Services (FAS) business units to implement AI-enabled solutions developed through the discovery and intake process. As the technical bridge between the FAS AI Team and the business units it serves, this role translates approved use cases into working solutions, ensures implementations are sustainable and well-documented, and coordinates with the ET AI Studio when business needs require more advanced technical capabilities or infrastructure support. This position requires strong technical and analytical skills, the ability to work across both business and technical audiences, and a practical approach to moving from concept to deployed solution., * Solution Implementation and Deployment. Partner directly with FAS business units to implement approved AI use cases, working hands-on through prototyping, testing, and rollout. Translate approved requirements into technical specifications and implementation plans, ensuring solutions align with FAS governance standards and platform capabilities, and are designed to be platform-agnostic whenever practical.

• AI Tool Proficiency and Business User Support. Maintain hands-on proficiency in enterprise AI tools including Claude Edu, ChatGPT Edu, and Microsoft Copilot, and support business users in their effective use within implemented solutions.
• Solution Sustainment and Knowledge Transfer. Define and document solution ownership, support approach, measurement plan, and review cycle for each implemented solution. Convert successful pilots into reusable templates, workflows, and documentation that can be applied across FAS units.
• ET AI Studio Liaison and Infrastructure Coordination. Serve as the primary liaison between the FAS AI Team and the ET AI Studio, engaging the appropriate team when business needs require more complex technical solutions. Identify, document, and escalate platform limitations or infrastructure gaps that prevent business needs from being addressed, contributing to the ongoing development of FAS’s AI capabilities.
• Cross-functional Collaboration. Participate in the FAS AI & Technology Community of Practice to stay aligned with broader FAS technology initiatives and share team learnings across functional areas., The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length., Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

Must be authorized to work in the United States on an ongoing, full-time basis for any employer without sponsorship., * Work experience in managing automation projects and in business analyst role.

• Demonstrated experience building, configuring, or deploying AI-assisted solutions in a professional environment, including hands-on use of tools such as Claude, ChatGPT, or Microsoft Copilot beyond basic productivity use.
• Demonstrated experience translating business requirements into technical specifications or implemented solutions.
• Demonstrated ability to analyze complex business processes, identify root causes, and design systematic solutions with experience applying structured problem-solving frameworks or methodologies.

Relevant education and experience may be substituted as appropriate., * Bachelor’s degree in information systems, computer science, business administration, or a related field.

• Minimum of two years of experience in technical business analysis, systems implementation, or a related role.
• Experience working in higher education or public sector environments.
• Experience with enterprise AI platforms, APIs, or automation tools.
• Experience with solution documentation, knowledge transfer, or building reusable workflows.
• Knowledge of data governance, security frameworks, or compliance requirements.
• Experience with change management or technology adoption initiatives.
• Proficiency with Microsoft Office and collaboration tools.
• Relevant certification in business analysis (such as CBAP or PMI-PBA), project management, or a related discipline., A criminal history background check will be required for finalist(s) under consideration for this position., * E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

You’ll be working for a university that is internationally recognized for our academic programs and research. Your work will make a difference in the lives of university staff, thereby enhancing the student experience. If you’re the type of person that wants to know your work has meaning and impact, you’ll like working in our department and for UT Austin. UT Austin provides an outstanding benefits package including but not limited to:

• Competitive health benefits (employee premiums covered at 100%, family premiums at 50%)
• Voluntary Vision, Dental, Life, and Disability insurance options
• Generous paid vacation, sick time, and holidays
• Teachers Retirement System of Texas: a defined benefit retirement plan
• Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
• Flexible spending account options for medical and childcare expenses
• Robust free training access through LinkedIn Learning plus professional conference opportunities
• Tuition assistance
• Expansive employee discount program including athletic tickets
• Free access to UT Austin’s libraries and museums with staff ID card
• Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card, * This is a fully remote position.
• The selected candidate must have reliable internet service that supports uninterrupted remote work performance.

Work Shift

• 40 hours per week, Monday through Friday.

Importantfor applicants who are NOT current university employees or contingent workers:You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure thatALLRequired Materials have been uploaded. Once your job application has been submitted, you cannot make changes.