Datacenter Break-Fix Technician

Nesco Data Center & Infrastructure is seeking an Onsite Data Center and Server Break Fix Technician in the Greater Richardson, TX area.

Network Operations Center, Network Operations Center, Dell Computers, IBM Product Family, Analysis Skills, On Call, Inventory Management, Identify Issues, Documentation, Problem Solving Skills, Desired Tech must be able to hands-on Break Fix Client, IBM , and Dell Servers (PDU’s, Motherboards, Memory, Fans, Arrays, etc).

• Analyzes, diagnoses, and troubleshoots hardware/server issues with focus on responsiveness; provides issue resolution. Maintains inventory and documentation of activity in ticket tracking software. Some familiarity with desktop support and deployment. Tech will provide project support as well as on-call support for incoming tickets.
• Provides 1st level 24/7 break-fix support for IT hardware as specified by or utilized in customer environment.
• Ability to guide others. Problem solving and self-management skills with attention to detail. Ability to prioritize tasks and effectively communicate verbally and in writing.