Senior Analyst - East Coast SCM Team 2

The Senior Analyst, East Coast SCM, is responsible for handling and coordinating assigned inbound/outbound transportation operations for automotive parts to U.S. manufacturing plants, including Hyundai/Kia affiliated suppliers. This role handles complex operational issues, coordinates urgent shipments, monitors carrier performance, chassis availability and utilization, and weather or other transportation disruptions, and supports customer issue resolution. The Senior Analyst coordinates contract requirements for assigned customers, provides backup coverage for key operations, and supports air freight shipment coordination as needed. The Senior Analyst also performs advanced settlement activities, including AR/AP reconciliation, accrual preparation and monitoring, month-end closing, settlement discrepancy resolution, and preparation of financial and operational reports. This position identifies operational and settlement issues and supports process improvement initiatives. 24/7 customer escalation support, business continuity assistance, operational coverage, and emergency logistics response may be required, depending on the circumstances. Responsibilities

• Coordinate inbound and outbound transportation operations for automotive parts shipments to U.S. manufacturing plants and Hyundai/Kia affiliated suppliers to ensure on-time delivery and service continuity.
• Monitor transportation activity and shipment status, proactively addressing delays, disruptions, and service exceptions to minimize operational impact.
• Manage urgent and expedited shipment requirements by coordinating with carriers, customers, suppliers, and internal stakeholders to meet critical delivery timelines.
• Review and evaluate carrier performance metrics, service levels, and operational compliance, recommending corrective actions when service expectations are not achieved.
• Serve as a key point of contact for transportation-related customer issues, coordinating investigations and implementing timely resolutions to support customer satisfaction.
• Perform transportation settlement activities including freight invoice validation, accounts receivable and accounts payable reconciliation, and settlement discrepancy resolution.
• Prepare and monitor transportation-related accruals, ensuring accuracy and compliance with company financial reporting requirements.
• Execute month-end closing activities related to transportation operations, settlements, and financial transactions within established deadlines.
• Analyze settlement and operational data to identify billing discrepancies, cost variances, process gaps, and performance trends requiring corrective action.
• Prepare recurring and ad hoc operational, financial, and performance reports to support business decision-making and management visibility.
• Collaborate cross-functionally with operations, accounting, customers, suppliers, and carriers to ensure accurate information flow and effective issue resolution.
• Identify and support implementation of process improvements that enhance transportation efficiency, settlement accuracy, reporting effectiveness, and customer service performance.

Additional Responsibilities

• Up to 10% travel
• Assist with transportation audits, documentation reviews, and compliance-related inquiries.
• Provide training, guidance, and subject matter expertise to team members on transportation operations and settlement processes.
• Support special projects, system enhancements, and management initiatives related to supply chain and transportation operations.

• Transportation settlement and freight payment procedures
• Performance measurement and KPI reporting
• Customer service and vendor management principles
• Basic Microsoft Excel and reporting tools
• Data analysis and problem-solving
• Manage multiple transportation issues simultaneously
• Advanced KPI development and dashboard reporting
• Freight audit and payment systems
• Third-party logistics (3PL) operations

Education & Experience Required Qualifications

• H.S. Diploma/G.E.D.
• 1-2 years of Supply Chain and/or Logistics experience

Preferred Qualifications

• Bachelor’s Degree
• 2-5 years of Supply Chain and/or Logistics experience, * Ability to sit in front of a desk and/or in front of the computer for long periods
• Repetitive use of hand/grasping product, writing, and typing
• Stand/walk
• Carry/lift up to 20 pounds

$54,784 - $60,000 per year (Subject to Compensation Study Upon Candidate Selection) Benefits of working at GLOVIS America Inc.

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short-Term & Long-Term Disability
• Paid Vacation, Holidays, and Sick leave
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement*
• 401(k) with Generous Matching
• Referral Bonuses*
• Auto Allowance*
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
• Discretionary Bonuses*
• Tuition Reimbursement*

• Benefits may vary by location. All benefits pursuant to Company policy, Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job. Working and Environmental Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Typical office environment with low-level noise exposure
• This position will be located in Duluth, GA
• Office will be relocating to Atlanta, GA (Buckhead area) in early fall.

The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers’ products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers’ needs by utilizing the latest information systems and advanced technologies.