Field Installation Technician

The Field Installation Technician installs, wires, assembles, and checks MSS sorting equipment in our Nashville shop and at customer facilities. The role also includes on-site preventive maintenance (PM), cleaning, routine equipment checks, and support of service work as skills develop. Applicants need a basic industrial electrical foundation, mechanical ability, good work habits, and a strong desire to learn., * Install and assemble MSS sorting equipment in the shop and at customer facilities; assist with startup, setup, and commissioning activities.

• Install machine components; route and terminate pneumatic lines, flexible electrical conduit, wiring, cabling, sensors, and related equipment.
• Align and assemble mechanical components using common hand and power tools.
• Route, secure, label, and terminate point-to-point wiring neatly and accurately while following electrical drawings, instructions, and safe work practices.
• Perform on-site PM visits, including inspections, cleaning, routine maintenance, and equipment checks according to MSS procedures. Once trained, make routine adjustments and replace worn or damaged parts.
• Work with customer maintenance personnel to review equipment condition and proper care. Document completed work, identify concerns, and report recommended follow-up to the senior technician or Service Manager.
• Perform pre-shipment equipment testing and quality control in the Nashville shop, following company and ETL procedures.
• Assist with identifying required customer spare parts as equipment knowledge develops.
• Communicate professionally with customers, subcontractors, coworkers, and management; assist with customer calls and email follow-up as trained.
• Complete accurate and timely trip reports, QC records, expense reports, photographs, and other required documentation.
• Assist Production assembly and support Engineering, R&D, Sales, and Service activities when required while working in Nashville.
• Take ownership of assigned tasks, keep work organized, protect company/customer equipment, and perform related duties as assigned., * Ability to work in indoor and outdoor industrial environments and around operating machinery.
• Flexibility to adapt to changing work schedules at customer facilities.
• Availability for frequent weekend work, overtime, and occasional on-call assignments as needed.
• Ability to lift up to 70 lbs. and perform physical work that may include standing, climbing, bending, kneeling, and working from ladders or platforms.
• MSS provides the tools and test equipment required to perform assigned work, including a dedicated field tool/Pelican case as appropriate.
• Company pays approved business travel expenses upfront through a company credit card or direct booking; employees are not expected to advance significant personal funds for approved business travel.
• Travel time is paid and is included in hours worked for overtime purposes in accordance with company policy and applicable law.
• Employees may retain airline, hotel, and rental-car loyalty points earned through business travel, subject to company travel policy.

MSS provides hands-on training on our specialized equipment. During approximately the first 3-6 months, the technician travels and works alongside a senior technician, learning MSS equipment, installation practices, preventive maintenance, setup, and field procedures. Independent installation and PM assignments depend on demonstrated ability. As experience grows, the technician will be exposed to more troubleshooting and service work, providing a path toward a Field Service Technician role., * Basic industrial electrical knowledge gained through relevant trade school training, an apprenticeship, or hands-on industrial experience. Prior experience with MSS equipment is not required.

• Willingness and ability to learn; listen carefully, ask questions, follow written and verbal instructions, retain training, and apply it on future assignments.
• Initiative to complete familiar tasks with limited supervision after training, while using good judgment and asking for guidance when unsure.
• Clear, professional communication with coworkers, management, customers, and subcontractors; flexibility as priorities and schedules change.
• Ability to safely use common hand and power tools. Must understand when to use a multimeter and be able to select the appropriate function and setting for the measurement.
• Basic familiarity with electrical and mechanical prints, including recognition of common components, wiring information, and equipment layouts. Additional drawing and equipment-specific training will be provided.
• Ability to follow safety procedures, work accurately, and complete assigned work within the available time.
• Comfort using computers for email, reports, documentation, and equipment-related tasks., * Experience with industrial maintenance, equipment installation, mechanical assembly, electrical wiring, or repair.
• Additional knowledge of electrical circuits, industrial controls, sensors, or troubleshooting.
• Familiarity with pneumatic systems, conveyors, motors, and mechanical adjustments.
• Relevant technical or trade school education.
• Bilingual English and Spanish.

Licenses/Certifications

• Valid driver’s license, clean driving record, and eligibility for company-arranged rental vehicles.
• Ability to obtain and maintain a valid passport for occasional international travel. If the employee does not already have a passport, MSS will arrange and pay the applicable passport fees.
• OSHA 10 training is required. If not already completed, MSS will arrange and pay for the training., * Industrial maintenance: 1 year (Preferred)
• Field service: 1 year (Preferred)

Language:

• Spanish (Preferred)

Travel averages approximately 30-40% annually and varies based on customer and project needs. Most travel is within the United States, with occasional international travel. Approximately 95% of travel is by air. Travel may be light during some periods and heavier during others, with multiple trips possible in a given month. Trips commonly range from 2-5 days and may occasionally include weekend travel. Longer assignments are less frequent but may last up to 10-12 days.

During the first 3-6 months, field assignments are primarily alongside a senior technician. As skills develop, assignments include both solo travel and trips with two or three technicians, providing continued opportunities for on-site training. Weekday time off following weekend assignments is encouraged and coordinated with the Service Manager based on workload.

Job Type: Full-time

Pay: $27.00 - $31.00 per hour, * 401(k)

• 401(k) matching
• Dental insurance
• Health insurance
• On-the-job training
• Opportunities for advancement
• Paid time off
• Vision insurance

Compensation Package:

• Bonus opportunities

MSS, Inc. is a Nashville, TN based manufacturer of sensor-based and optical sorting equipment for the recycling and resource recovery industries, with over four decades of experience designing, manufacturing, installing, and maintaining this equipment.