IT & Engineering Specialist

Intellian Technologies is hiring an IT & Engineering Specialist to support Windows-based office IT, manage a Cisco site network, and administer license servers for engineering/CAD software., IT & Office Support

• Manage hardware lifecycles: procurement, imaging, deployment, and disposal of PCs, laptops, printers, and peripherals (including rack mounting)
• Manage shared drive access/permissions, including occasional cross-tenant data exchange
• Manage onsite video conference systems
• Manage onsite WiFi WAP and LAN network including ISP management
• Manage license servers for engineering/CAD software including subscription renewal
• Serve as first point of contact for IT issues; maintaining ticketing system and documentation
• Support security processes for safe data storage
• Coordinate with HQ on IT policy and compliance
• Coordinate IT-related onboarding for employees

Network Management

• Maintain Cisco-based site network, VPN remote access, NAS storage, and AV/conference room support site-wide
• Troubleshoot wired/wireless connectivity; manage routing, switching, and VLANs
• Maintain network security and coordinate maintenance with local/remote staff
• Support engineering test setups, including wireless bridge, outdoor test network, and iPerf throughput testing

Remote Testing Support

• Implement and support remote testing procedures and communication interfaces between production sites and local servers (Remote Tool: Teamviewer, AnyDesk)
• Travel as needed to implement/debug testing procedures

Additional Duties

• Coordinate device procurement/shipping with other departments and for other US offices
• Support California office and other locations as needed, occasional meetings with HQ in South Korea
• Set device usage policies; administer Linux servers/workstations alongside Windows systems

• Bachelor’s degree (computer/electrical engineering preferred)
• 2-3 years in technical and IT helpdesk support
• Experience with networking (Cisco preferred), * Experience with Atlassian (Confluence, Jira), Google Workspace, LogitechTap, GitLab, SolidWorks, Keysight, Cadence, HFSS, or Helix ALM
• CCNA or CCNP certification (CCNP preferred)
• Experience with virtualization (VMware, Docker, VirtualBox)
• Strong MS OS & Office knowledge and Linux familiarity
• Excellent interpersonal, analytical, and organizational skills; able to work under pressure

Physical Requirements

• Prolonged periods of sitting at a desk working on computers.
• Continually required to utilize hand and finger dexterity.
• Must be able to lift up to at least 25 pounds at times.
• Ability to traverse to multiple locations.

We offer a generous benefits package, including flexible time off and paid holidays. Eligible employees also have access to medical, dental, and vision insurance, as well as short-term and long-term disability coverage. A 401(k) plan with employer safe harbor is available. Additional compensation elements may be offered depending on the role, which may include an opportunity for an annual bonus based on both company and individual performance.

Intellian is the world’s leading provider of satellite antennas and terminals, with a mission to empower connectivity so connectivity can empower the world. We are driven by a passion for innovation and agile responsiveness to customer needs. As the crucial link between satellite networks and millions of people on Earth, Intellian’s leading technology and antennas empower global connectivity across oceans and continents, organizations, and communities. Strategic thinking, an obsession with quality, and a proven ability to deliver enable Intellian to invent for the future, creating mutual success for partners and customers as the world’s connectivity needs evolve.