AI engineer and transformation practitioner

Lenovo
Morrisville, NC, United States
about 1 month ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Working hours
Regular working hours
Job source

Tech stack

Application Programming Interfaces (APIs) Artificial Intelligence Microsoft Azure OpenAI Software Engineering Systems Integration Retrieval-Augmented Generation Large Language Models Multi-Agent Systems Prompt Engineering Generative AI Agentic-AI
+4 more
Build Management Microsoft Copilot Studio AI Platforms Data Management

Job description

The Forward Deployed Engineer (FDE) is a hands-on AI engineer and transformation practitioner embedded within Marketing and Sales functions to accelerate Lenovo’s Solutions and Services Group’s (SSG) AI-led Marketing & Sales transformation agenda.

This role partners with domain leaders to identify, build, and scale AI solutions across Market-to-Opportunity (M2O) and Quote-to-Cash (Q2C) processes - delivering measurable outcomes such as revenue growth, sales productivity, pricing optimization, and cycle time reduction.

The FDE operates in a sprint-based, execution-focused model, owning delivery from problem discovery to deployed solution and adoption, aligning with enterprise transformation priorities, governance, and value realization., 1. Business Discovery & Use Case Definition

  • Embed within Marketing & Sales teams to assess end-to-end workflows across lead generation, pipeline management, pricing, quoting, and order fulfillment
  • Identify high-value AI opportunities aligned to commercial KPIs and transformation priorities
  • Translate business problems into scoped, executable AI use cases
  1. AI Solution Build & Deployment * Design and deliver AI solutions leveraging:
  • Generative AI, Agentic AI, predictive analytics
  • Microsoft AI ecosystem (Copilot Studio, Azure OpenAI, M365, Power Platform)
  • RAG pipelines, agent orchestration, and automation tools

Rapidly prototype, test, and iterate within sprint cycles

Deliver production-grade solutions integrated into existing enterprise systems (CRM, CPQ, ERP)

  1. Commercial Transformation Impact * Drive improvements across:
  • Revenue velocity and pipeline conversion
  • Quote-to-cash cycle time and deal execution
  • Pricing optimization and sales effectiveness

Enable digital transformation across sales, pricing, and revenue operations processes

  1. Adoption & Change Enablement * Ensure solutions are adopted, embedded, and scaled within business workflows * Partner with business stakeholders to drive change management and user adoption * Capture feedback and continuously enhance delivered solutions

  2. Transformation Alignment & Governance * Align delivery with SSG Digital Transformation roadmap, KPIs, and ROI targets * Contribute to performance tracking, dashboards, and transformation scorecards * Provide regular updates into program governance cadence (weekly reviews, SteerCo inputs)

  3. Stakeholder Collaboration * Act as a bridge between business stakeholders, IT, data platforms, and AI teams * Communicate progress, risks, and trade-offs clearly across technical and non-technical audiences * Support cross-functional alignment in complex, global environments

Requirements

  • 5+ years of experience in software engineering, applied AI, or solutions engineering
  • Proven experience delivering AI/automation solutions in business environments
  • Strong knowledge of LLMs, prompt engineering, RAG, agent-based systems
  • Integration experience with enterprise platforms (CRM, ERP, CPQ, APIs)
  • Exposure to Marketing, Sales, or Revenue Operations domains
  • Demonstrated ability to deliver measurable business outcomes and drive adoption
  • Strong communication skills across business and technical stakeholders
  • Experience with Microsoft AI stack (Copilot Studio, Azure OpenAI, Power Platform)
  • Background in commercial transformation, pricing, or sales enablement
  • Experience in consulting, solutions architecture, or cross-functional delivery models
  • Understanding of transformation governance, KPIs, and ROI tracking frameworks

Basic Requirements:

  • 5+ years of experience in software engineering, applied AI, or solutions engineering

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About the company

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit , and read about the latest news via our StoryHub.

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