Associate Director of Information Technology

As an operational leader within the Information Technology department, the Associate Director of Information Technology provides day-to-day supervision of IT staff and serves as Fulton-Montgomery Community College’s (FMCC) campus information security lead. Reporting to the Director of Information Technology/Chief Information Officer (CIO), the Associate Director translates institutional technology strategy into daily operations - supervising a team of Computer Services Coordinators and a Programmer/Analyst, managing departmental purchasing and budget administration, and owning the campus security program in direct liaison with SUNY’s Information Technology Exchange Center (ITEC).

Working collaboratively with the Director of IT/CIO, campus departments, and ITEC, the Associate Director ensures reliable, secure, and responsive technology services for faculty, staff, and students, while building a well-trained, service-oriented IT support team., * Provide direct day-to-day supervision of Senior Computer Services Coordinators, Computer Services Coordinators, and a Programmer/Analyst, including scheduling, work assignment, and coverage planning.

• Serve as the College’s campus information security lead, owning day-to-day execution of the information security program and serving as FMCC’s primary liaison to SUNY ITEC.
• Administer security tools and controls - including endpoint protection, multi-factor authentication/Conditional Access, vulnerability remediation, and patch management - and lead the technical response to security incidents.
• Conduct and document periodic risk assessments and security awareness training for faculty, staff, and students, and support compliance with FERPA, the NYS SHIELD Act, GLBA, PCI-DSS, and SUNY information security policy.
• Manage day-to-day purchasing for the IT department, including quote solicitation, requisitions, and procurement processing, and assist the Director of IT/CIO in developing and monitoring the annual IT operating and capital budget.
• Track hardware and software licensing, renewals, and warranty/maintenance agreements, and manage relationships with operational technology vendors and service providers.
• Oversee campus-level application support, including administrative and academic computing systems, and ensure backup, patching, and change-management procedures are followed consistently.
• Serve as the College’s point of coordination with ITEC on network and server infrastructure matters affecting campus operations.
• Conduct performance evaluations, coaching, and professional development planning for supervised staff, and coordinate on-call/after-hours coverage for campus systems, responding personally to major incidents as needed.
• Act for the Director of IT/CIO on operational matters in their absence, and perform other comparable duties as assigned.

Required: A minimum of five (5) years of progressively responsible information technology experience; demonstrated experience with systems administration and end-user/application support operations; working knowledge of information security practices and frameworks, with experience implementing security controls in a production environment; experience with IT budgeting, purchasing, and vendor/contract coordination; and strong leadership, communication, and problem-solving skills.

Preferred: Bachelor’s degree in Information Technology, Computer Science, or a related field; a security-related certification (e.g., Security+, CySA+, CISSP, GIAC); and experience in higher education or another SUNY/public-sector environment., * Bachelor’s (Preferred)

Experience:

• relevant: 5 years (Preferred)

Salary Range: $68,287.00 - $74,309.00, comprehensive benefits package, including the New York State Retirement Plan and generous paid time off and holidays., * Employee assistance program

• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance