Release of Information Specialist

At SUNY Upstate Medical University, health information is a vital part of delivering safe, effective patient care. As a Release of Information Specialist, you will help ensure medical records are disclosed accurately, securely, and in compliance with legal and regulatory requirements.

If you are passionate about healthcare documentation, privacy, and regulatory compliance, this role offers an opportunity to make a meaningful impact while supporting patients, providers, and care teams.

Why This Role Matters:

As a Release of Information Specialist, you will manage the secure disclosure of medical records, ensuring compliance with HIPAA and regulatory requirements while supporting patient care, privacy, and healthcare operations. Your work supports continuity of care, protects patient privacy, and enables healthcare providers, patients, and authorized third parties to access critical medical information when needed.

What You’ll Do

• Review medical record requests and authorizations to ensure compliance with HIPAA and applicable legal and regulatory requirements.
• Process electronic release of information requests accurately and within established timelines.
• Generate correspondence, letters, invoices, and supporting documentation as needed.
• Maintain required release of information logs and documentation.
• Collaborate with physicians, physical therapists, case managers, and other healthcare professionals to obtain requested records.
• Prepare and certify medical record subpoenas and related legal documentation.
• Perform additional departmental duties and support operational needs as assigned.
• Responsible for MyChart activation requests and assisting with phone calls regarding MyChart access

• Associate degree in Health Information Technology.
• Registered Health Information Technician (RHIT) credential, or eligibility to obtain RHIT certification.
• RHIT-eligible candidates must obtain RHIT certification within one (1) year of appointment., * One (1) year of medical records experience in an acute care healthcare setting.