Tolling Azure Cloud Engineer

• The Client is seeking an Tolling Azure Cloud Engineer to join the Eng and Ops team. The role includes engineering, application support, and rotational help-desk support within the Tolling group.
• Includes API Gateways, AVD, App Insights, & Office 365.

Primary Responsibilities

Cloud Operations and Engineering

• Maintain and implement cloud resources in the Tolling Azure environment.
• Ensure compliance with Virginia government policies regarding security, IAM, network controls, and cost governance.
• Maintain and improve infrastructure documentation, naming conventions, tagging standards, and cloud governance artifacts.
• Assist with access reviews, role assignments, and least-privilege IAM evaluations.
• Manage vendor-required updates and ensure compatibility.
• Implement fault-tolerant and highly available Azure solutions.

Monitoring, Troubleshooting, and Diagnostics

• Monitor Azure services and application workloads to ensure uptime and availability.
• Troubleshoot issues related to connectivity, access, security, application performance, and service degradation.
• Perform diagnostic deep-dives using logs, metrics, traces, Azure Monitor, and Log Analytics.
• Analyze and tune system/application performance.

Operational Support

• Participate in daily/weekly operational cycles including pattern monitoring, incident reviews, and maintenance readiness checks.
• Triage production issues, ensure timely resolution, and document root-cause findings.
• Execute and support off-hours work as needed.
• Define change requests, detailed implementation plans, and roll-back procedures.

Technical Development and Compliance

• Understand end-to-end data flows across tolling systems, roadways data, financial transactions, and reporting tools.
• Support optimization of integrations and data movement.
• Apply PCI or other regulatory compliance requirements when evaluating system behavior and logging patterns.
• Manage key vaults, passwords, certificates, and secure credential storage.

Collaboration and Communication

• Work directly with architects, engineers, managers, and cross-functional teams to use Azure services effectively.
• Provide best-practice guidance related to SaaS, PaaS, and IaaS.
• Communicate clearly in written and verbal form with internal and external stakeholders.
• Support multiple concurrent projects of complex technical scope.

• Microsoft Azure administration/engineering Required 3 Years
• Microsoft Windows environments (2019+) Required 5 Years
• Server infrastructure, protocols, firewalls, certificates, load balancers Required 2 Years
• Support of VDOT / E-ZPass Virginia tolling applications, infrastructure, and cloud workloads Required 3 Years
• Networking, server administration (Windows/Linux), databases, cloud environments Required 2 Years
• Implementing Rubrik backup & recovery for Azure IaaS/PaaS Required 2 Years
• Scripting with PowerShell/Python Required 2 Years
• Continuous integration tools (Azure DevOps, Jenkins, Git, TFS) Desired 1 Years
• Administration of SecretServer privileged access vaults. Required 2 Years
• Office 365 and Power Apps platforms Required 1 Years
• Infrastructure as Code (Terraform or equivalent) Desired 1 Years
• Containerization (Docker, Kubernetes) Desired 1 Years
• Experience with PCI or similar compliance frameworks Required 1 Years
• Key Vault, secrets and certificate management Desired 1 Years
• Single Sign On and identity administration (Entra ID) Required 1 Years
• Azure certification (AZ 104, AZ 305, or similar) Desired 1 Years
• Experience with enterprise governance models Required 1 Years
• Experience analyzing cloud cost trends and delivering cost optimization recommendations Desired 1 Years
• Azure Virtual Desktops Desired 1 Years