APPLICATION SYSTEMS PROGRAMMER I - 65000553

The duties for this position include but are not limited to:

• Oversee the administration, configuration, and maintenance of SaaS applications to ensure optimal availability, performance, and security.
• Manage user access, onboarding/offboarding, roles, permissions, and license allocation in compliance with organizational policies, supporting SSO and MFA.
• Monitor system health, usage, and service incidents; coordinate troubleshooting and technical support with vendors.
• Plan, test, and implement application updates and new features; assess operational, security, and training impacts.
• Maintain and validate backup, recovery, and security controls; ensure data protection and compliance with organizational requirements.
• Document configuration standards, procedures, and support guides; communicate maintenance, outages, and major changes to users.
• Evaluate new SaaS tools and features for technical fit, security, cost, and integration.
• Provide ongoing user support by answering questions about application features and sharing best practices.
• Support incident response, preserve evidence, and coordinate remediation with internal teams and vendors.
• Performs other duties as assigned., * If you are a retiree of the Florida Retirement System (FRS), please contact the FRS to determine if your current benefits may be affected if you are reemployed with the State of Florida in an FRS-covered position. Your current retirement benefits may be canceled, suspended, or deemed invalid depending upon the date of your retirement.
• If claiming Veteran’s Preference, candidates MUST attach supporting documentation (DD214).
• If claiming Right to First Interview, candidates MUST attach a copy of your official layoff letter when applying.
• All documentation is due by the close of the vacancy announcement.

• Understanding of applications;
• Knowledge of Office 365 (MS Teams and SharePoint preferred);
• Willingness to learn
• Strong written and verbal communication skills;
• Ability to establish and maintain effective working relationships with others;
• Ability to plan, organize, and coordinate work assignments;
• Strong critical thinking and research skills;
• Ability to solve technical problems quickly and completely;
• Ability to prioritize tasks and service requests., Successful completion of a Level 2 Criminal History Background Check is required for all applicants selected for this position.

Salary will be commensurate with experience and qualifications, ranging from $47,000.04 to $51,500.04, annually., Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive employee benefits including:

• State Group Health Insurance Coverage;
• $25,000 Life Insurance Policy (100% paid by employer);
• Dental, vision, and other supplemental insurance options available;
• Annual and Sick Leave benefits,
• 10 paid holidays each year;
• Retirement plan options, including employer contributions (
• Flexible Spending Accounts; and
• Tuition waivers to attend State of Florida community colleges, colleges, and universities!