Work Study - Computer Lab Assistant IT/Client Support Svcs

Be part of the University of Wyoming community while gaining hands-on tech and customer-service experience. As a Computer Lab Assistant, you’ll support students and staff with basic computer and printing needs, help troubleshoot common issues, and keep the lab running smoothly - all while working a schedule that fits your classes.

Why you’ll love it

Get paid to do homework while on duty during quiet periods, additional printing abilities, and opportunities for raises through exams/training.

On-campus job with flexible scheduling around classes (including 1-hour shifts).

Consistent schedule for the semester with easy options to pick up extra shifts.

Work a variety of shifts (days, evenings, weekends, nights); preference given to those available 7am-1pm M-F, or late-night/shifts (5pm-11pm)., Provide friendly, helpful basic computer support and assist users with printing and software problems., THIS IS A WORK STUDY JOB LISTING. (If you do not have a federal work study, you must apply using our non-work study application.)

Provide basic computer support and assist users with printing and software problems.

Troubleshoot account, quota, and email problems for lab users.

Keep labs clean/orderly, collect lost/found items, and maintain records of print deposits.

Can complete exams and optional training to earn raises.

Perks include: additional printing abilities, ability to do homework while on duty, on-campus employment, scheduling around classes (including 1 hour shifts), same schedule for whole semester, flexible time off, ability to pick up additional shifts beyond regular schedule.

Shifts available days, evenings, weekends, and overnights. Those with availability between 7am and 1pm M-F or for shifts 5pm-11pm usually given preference.

Education : Enrolled UW College Student

Experience: Customer Service

Other requirements: Familiarity with Consumer Technology

DESIRED QUALIFICATIONS: Excellent customer service skills

Working knowledge of Microsoft Windows and Office

Basic computing skills

Ability to troubleshoot problems and communicate solutions

Work with cash amounts in US dollars up to $100