Acumatica ERP Specialist

We are seeking an experienced Acumatica ERP Specialist to take ownership of our Acumatica ERP environment and serve as our internal system expert.

This is a hands-on position for someone who enjoys solving problems, improving processes, and finding practical ways to make systems work more efficiently.

You will work directly with leadership and employees across accounting, purchasing, inventory, field service, sales, and operations to troubleshoot issues, improve workflows, and implement system enhancements.

The ideal candidate has strong hands-on Acumatica experience, understands how ERP systems support accounting and business operations, and can independently identify and implement solutions.

This is an opportunity to make a meaningful impact in a growing company by helping us maximize our existing ERP investment, improve system functionality, and reduce our reliance on external consulting resources., * Serve as the primary internal resource for Acumatica ERP administration, configuration, troubleshooting, and ongoing improvements.

• Evaluate existing business processes and identify opportunities to improve efficiency, accuracy, and system functionality.
• Configure and optimize workflows, user permissions, reports, dashboards, and system settings.
• Support Acumatica functionality across accounting, inventory, purchasing, field service, sales, and project management.
• Troubleshoot system issues, identify root causes, and implement effective long-term solutions.
• Work with accounting and leadership to ensure transactions are accurately recorded and support reliable financial reporting, including the general ledger, profit and loss statement, and balance sheet.
• Develop and improve reports, dashboards, automation, and integrations to support operational and financial decision-making.
• Assist with data migration, validation, reconciliation, system testing, upgrades, and master-data cleanup.
• Train employees on system functionality, document procedures, and establish consistent processes across departments.
• Coordinate with external Acumatica consultants and vendors as needed while building internal knowledge and reducing dependence on outside support.
• Collaborate with employees to understand their challenges and develop practical solutions that support daily operations.
• Assist with general office operations, including answering phones, scheduling, and other administrative needs when necessary.

• Hands-on experience with Acumatica ERP, including system configuration, troubleshooting, and process optimization.
• 3-5 years of experience supporting ERP systems, business applications, financial systems, or related process improvement initiatives.
• Bachelor’s degree in Accounting, Finance, Business Administration, Information Systems, or a related field, or an equivalent combination of education and relevant experience.
• Strong understanding of accounting and operational processes, including general ledger, accounts payable, accounts receivable, purchasing, inventory, job costing, project accounting, and billing.
• Experience evaluating business requirements, configuring workflows, testing system changes, and resolving functional issues.
• Experience with ERP reporting, data validation, reconciliation, integrations, or data management.
• Proficiency in Microsoft Excel and experience working with reports, dashboards, or data analysis.
• Ability to independently troubleshoot issues, prioritize projects, and implement practical solutions.
• Strong communication skills and the ability to explain technical concepts to employees with varying levels of system knowledge.
• High school diploma or equivalent.
• Minimum of one year of professional experience in customer service, office administration, scheduling, dispatching, or a related role.
• Experience handling customer inquiries and communicating professionally by phone and email.
• Experience using computers and business software to enter, update, and maintain accurate information.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities.
• Dependable, proactive, and able to work independently and collaboratively.

Preferred Qualifications

• Experience with Acumatica Field Service, Inventory Management, Distribution, or Project Accounting modules.
• Previous experience as an Acumatica consultant, ERP specialist, business systems analyst, or implementation professional.
• Experience supporting ERP systems in a service-based, construction, distribution, or related business.
• Acumatica certifications or relevant technical training.

What We’re Looking For

We’re looking for someone who is proactive, resourceful, and comfortable taking ownership of our ERP environment.

The right candidate will be someone who:

• Enjoys identifying problems and developing solutions rather than relying solely on outside support.
• Understands how system changes affect employees, workflows, inventory, accounting, and financial reporting.
• Can balance technical system responsibilities with the practical needs of a busy, service-based business.
• Communicates effectively with both technical and nontechnical employees.
• Is organized, detail-oriented, adaptable, and comfortable managing multiple priorities.
• Is willing to be hands-on and contribute wherever needed in a collaborative, small-company environment., * Please describe your experience with accounting and financial processes, including how you’ve supported or managed these functions within an ERP system.
• Are you able to work on-site in Golden Valley, MN, Monday - Friday, 7:30 AM - 4:00 PM?
• Are you available to participate in a rotating Saturday schedule during our peak season, approximately November through February?
• Have you independently configured or modified workflows, system settings, or functionality within Acumatica ERP?

Experience:

• hands-on Acumatica ERP: 1 year (Required)

Annual Salary: $90,000-$130,000, depending on qualifications and experience.

We offer a competitive benefits package, including:

• Health, dental, vision, and life insurance
• Health Savings Account (HSA)
• 401(k) with company matching
• Paid time off (PTO) and paid holidays
• Employee discounts
• Company-provided phone and apparel
• Company-provided lunch on non-payday Fridays

Work Schedule & Location

This is a full-time, primarily in-person position based at our Golden Valley, Minnesota office.

Regular hours are Monday through Friday, 7:30 AM-4:00 PM, with a 30-minute meal break.

During our peak season (approximately November through February), occasional rotating Saturday coverage may be required. Additional flexibility may be needed for system upgrades, troubleshooting, or project deadlines.

Metro Garage Door Company is an Equal Opportunity Employer

Metro Garage Door is an equal opportunity employer, and we consider all qualified applications for employment without regard to race, color, religion, sex (including sexual orientation and gender identity), pregnancy, citizenship, national origin, age, disability, military service, veteran status, genetic information, union membership, or any other status protected by law.

Job Type: Full-time

Base Pay: $90,000.00 - $130,000.00 per year, * 401(k)

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Metro Garage Door Company has proudly served the Twin Cities and surrounding communities since 1978, providing professional garage door installation, repair, and maintenance services for residential and commercial customers.

We are a locally owned and operated company that values teamwork, accountability, continuous improvement, and building long-lasting relationships with our customers. As our business continues to evolve, we are focused on improving our internal systems and processes to better support our employees, customers, and day-to-day operations.