Moderator for Data Collections (In-office, short-term)

• Check-in, check-out participants at the office; there is a small percentage, up to 10%, which may be done in the field
• Lead moderated 1 on 1 sessions with participants as they conduct activities, that may include being recorded on video and/or wearing smart wearable devices
• Download, validate and upload related data files; review and audit data files against documented quality standards
• Perform basic troubleshooting on smart devices; set up, clean smart devices;
• Raise device problems or reported issues to the designated Lead
• Collaborate with team members and communicate updates across the team
• Attend related trainings, status meetings, and team meetings

• Customer service experience
• Able to follow detailed technical documentation & instructions
• Google Office Suite experience, especially Sheets & Docs
• Experience with smart wearable technologies and devices
• Experience with video recording equipment and editing software
• Strong communications skills
• Very dependable and detail oriented, * Are you proficient using Google Sheets & Docs?
• Do you have experience using smart wearable technologies and devices?
• Are you comfortable using video recording equipment?
• Are you comfortable using video editing software?
• Are you fine with a pay rate range of $18 to $20 per hour?

Education:

• Associate (Required)

Experience:

• Customer service: 1 year (Required)