Creator Platform Ops Manager
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Role details
Tech stack
Job description
The Creator Platform Ops Manager will serve as the end-to-end business owner of the MAG Creator Platform, a proprietary system designed to manage user-generated content (UGC) and affiliate partnerships across a portfolio of 400+ brands.
This is a cross-functional leadership role that combines platform strategy, creator partnerships, campaign operations, team development, and business growth. You’ll work closely with the Lead Developer to shape the product roadmap, improve platform capabilities, and build scalable systems that support long-term growth.
Beyond overseeing operations, you’ll be responsible for expanding platform adoption, developing strong creator and affiliate relationships, and pitching the platform’s services to prospective and existing clients. You’ll use data and performance insights to improve campaign effectiveness, maximize return on investment (ROI), and identify new revenue opportunities.
We’re looking for a hands-on leader who can move seamlessly between strategic planning and execution, build systems that scale, and take full ownership of the platform’s success., * Own the MAG Creator Platform’s overall strategy, performance, adoption, and growth across 400+ brands.
- Partner with the Lead Developer to prioritize product features, integrations, technical requirements, and platform improvements.
- Manage the end-to-end creator lifecycle, including discovery, onboarding, relationship management, content approvals, and payments.
- Develop and oversee UGC campaigns, influencer partnerships, and affiliate programs to maximize content quality, engagement, and ROI.
- Build and optimize affiliate structures, including commission models, discount codes, attribution links, and performance tracking.
- Pitch platform services to prospective and existing clients, communicate business value, and drive platform adoption and revenue growth.
- Recruit, lead, and develop a high-performing operations team, establishing clear KPIs, accountability standards, and scalable SOPs.
- Monitor platform and campaign performance through dashboards, analytics, and quarterly reports to identify growth opportunities and operational improvements.
- Ensure operational excellence across creator compliance, content quality assurance, campaign execution, reporting, and timely, accurate creator payouts.
Requirements
- At least 5 years of experience in influencer marketing, creator partnerships, affiliate management, UGC operations, or a related field, preferably in an agency or brand environment.
- Proven experience owning programs, products, or business operations from strategy through execution and performance optimization.
- Strong understanding of UGC, influencer marketing, affiliate programs, and social media platforms, particularly TikTok, Instagram, and YouTube.
- Experience pitching services, presenting business cases, or communicating commercial value to clients and stakeholders.
- Strong analytical skills and the ability to use dashboards, KPIs, and performance data to guide decisions.
- Experience collaborating with developers or technical teams to manage SaaS products, internal platforms, or technology-enabled workflows.
- Demonstrated leadership experience, including hiring, mentoring, and developing a high-performing team.
- Excellent communication, project management, prioritization, and cross-functional collaboration skills.
- A strong sense of ownership, with the ability to turn strategic goals into actionable plans and measurable results.
- Experience with Amazon Attribution, e-commerce marketplaces, or marketplace integrations.
- Familiarity with affiliate tracking platforms, influencer marketing software, coupon codes, and attribution tools.
- Knowledge of influencer marketing compliance, including FTC disclosure requirements and relevant data privacy regulations such as GDPR.
- Experience scaling a creator network or monetizing a proprietary platform.
Benefits & conditions
Why Join Us?
- Full-Time Employment: 40 hours per week, 8 hours per day.
- Competitive Compensation: A competitive base salary aligned with your skills and experience.
- Permanent Work-from-Home Setup: Work remotely from the comfort of your home.
- EST Work Schedule: Monday through Friday, aligned with Eastern Standard Time.
- Career Advancement: Opportunities to expand your leadership capabilities and grow professionally.
- Performance-Based Profit Sharing: Eligibility for a profit-sharing bonus tied to platform growth, creator revenue, and campaign ROI.
If you’re passionate about creator marketing, technology, and business growth, and you’re ready to own a platform, build a high-performing team, and turn creator partnerships into measurable results, we’d love to hear from you.
Apply today and help MAG Growth scale the future of creator-driven growth.
Pay: From $65,000.00 per year
Benefits:
- Health insurance
- Paid time off
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