IT Systems Administrator (On Site, San Diego CA or Kennesaw, GA)
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Role details
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Job description
The Systems Administrator reports to the Chief Information Officer and is responsible for the configuration, monitoring and ongoing operations of company’s IT infrastructure encompassing local and wide area networks and servernetworking hardware from the OS level upwards and downwards. The System Administrator is responsible for coordination with third-party providers regarding the extension of services and facilitates change and issue resolution with third parties., * Maintain existing customer IT infrastructure, log problems, troubleshoot systems and business applications to resolution or escalation.
- Collaborate with stakeholders to understand requirements of new solutions and translate those into appropriate technical specifications for additions or changes to customer infrastructure and/or services provided by third parties.
- Monitor LendSure’s infrastructure resources, notify stakeholders and plan for IT optimizations and future requirements.
- Follow corporate policies and procedures and improves effectiveness by contributing ideas and opportunities for optimization resulting in a positive impact to the customer.
- Responsible for special technical projects, IT rollouts for all end user and staff.
- Utilize knowledgebase, FAQ’s, teammates, and all other available resources to aid in incident resolution in order to resolve customers’ issues effectively and efficiently.
- Work with third party vendors to construct/obtain BIA for review by CIO,Stakeholders.
- Identify and learn appropriate software and hardware used and supported by the organization.
- Perform post-resolution follow-ups to end user requests.
- Contribute to overall team effort in achievement of established SLAs.
- Consistently meet and exceed established benchmarks in performance set forth by management.
Requirements
- Bachelor’s Degree or five (5) years relevant experience in the Information Technology field.
- Possess a proven ability to troubleshoot complex problems and provide solutions
- Self-starter and able to effectively triage issues to determine if escalation is required
- Preferred: Microsoft/Cisco/Network Certifications (MCSE, MCSA, CCNA, CNA, Net+, A+, etc.).
- Background in Virtualization technologies (Hyper-V, VMWare, Citrix, Azure)
- Preferred: Firewall Experience (Meraki, SonicWall, Cisco)
- Preferred: SAN, NAS, DAS Storage Technology
- Proficient in Windows, MAC environment, Experience with Windows Server 2008-2016
- Strong background in configuration and problem analysis of Microsoft products including Active Directory/DNS/DHCP, O365 and Microsoft Exchange 2007-2016
- Excellent oral and written communication skills and ability to effectively interact with team members, senior management, vendors, consultants, and internal/external customers.
About the company
Since our founding, LendSure has achieved significant success, growing the organization from a concept to one with sales teams nation-wide and operational centers in California, Rhode Island, Utah, and Georgia. Our loan originations surpassed $100mm in our first 18 months.
LendSure’s success is due to our innovation and a company culture based on service excellence, where employees are provided with the resources and support to help them grow and achieve greatness. LendSure is highly committed to attracting, developing, and retaining top talent throughout the United States.
Join the LendSure family and be SURE that we will deliver together, for our customers, clients, and most importantly, YOU!
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