Data Operations Specialist

The Data Operations Specialist is responsible for executing routine operational tasks and customer deliverables according to established procedures. This role supports recurring business processes, monitors workflow schedules, performs quality checks, and ensures customer communications and deliverables are completed accurately and on time.

This is an entry-level position focused on learning systems, processes, and customer requirements while developing operational, analytical, and problem-solving skills., Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Execute routine operational tasks according to documented procedures.
• Work with internal departments to correct any inconsistencies in data received prior to processing and forwarding for completion
• Generate customer deliverables including presentations packets, emails, and other communications.
• Perform quality assurance reviews to verify accuracy and completeness of outputs.
• Meet established processing schedules and deadlines.
• Utilize our internal scheduling tools to monitor daily and recurring tasks.
• Track completion of assigned work and update task statuses accordingly.
• Escalate processing issues, delays, or exceptions when identified.
• Follow documented procedures and best practices.
• Identify opportunities for process improvements and operational efficiencies.
• Participate in training and knowledge-sharing activities.

• Required: Possess the ability to perform duties in a detailed, organized manner
• Required: Possess proficiency in mathematical and communication skills
• Required: Possess the ability to work in a team environment
• Required: Possess advanced proficiency in one or more software programs including Microsoft Excel
• Required: Must have proven time management skills and the ability to work with minimal supervision
• Required: Good problem-solving skills. The ability to define problems, provide supporting data, and draw valid conclusions
• Required: Ability to demonstrate accuracy and thoroughness
• Required: Ability to multi-task with accuracy
• Preferred: Experience in handling confidential or regulated information.
• Preferred: Experience working with ticketing systems, workflow tools, or operational processing environments., Required: Must have the minimum of a High School Diploma; 1-3 years of experience in data processing, operations, administrative support, customer service, or a related role. Associates degree would be preferred.

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance