Lending Payments Product Owner, Senior Associate

Lead end-to-end product delivery for Lending Innovation Payments’ (e.g., BNPL) UX and platform while partnering cross-functionally to build scalable, resilient, customer-led payment experiences. Our team owns the digital UX and platform experience that enables customers to pay their loans, leases, and lines of credit. With a strong commitment to scalability, resiliency, and stability.

As a Product Owner on the Lending Innovation Payments team, you will help innovate new product offerings and lead the end-to-end product lifecycle. You will serve as the voice of the customer, building profitable products that deliver meaningful customer value. In this role, you will guide successful product launches, gather and incorporate feedback, and ensure top-tier client experiences. Your work will span a wide range of initiatives-from improving efficiency and ease-of-use across our payment platform, to developing new payment features, to partnering with key co-brand stakeholders. You will collaborate closely with cross-functional teams to deliver high-quality experiences that exceed customer expectations-on a team with a culture that is collaborative, curious, and empowering., * Develops product strategy and vision that delivers customer value

• Leads discovery and market research to identify customer needs and translate insights into the product roadmap
• Owns, maintains, and evolves the product backlog to support the strategic roadmap and value proposition
• Defines and tracks key success metrics (e.g., cost, feature adoption/functionality, risk posture, reliability)

• 5+ years of experience (or equivalent expertise) in product management or a relevant domain
• Strong knowledge of the product development lifecycle
• Proven ability to lead product lifecycle activities, including discovery, ideation, strategic development, requirements definition, and value management

Preferred qualifications, capabilities, and skills

• Experience operating in a highly matrixed, complex organization
• Experience in Payments and/or the Credit Card industry

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs., Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.