Data Center / Fiber OTDR (Onsite)

Please note this position is a full time positions and will provide up to 40 hours per week of technical expertise during regular business hours., The Data Centre Installation & Test Engineer is responsible for the installation, testing, commissioning,

maintenance and fault resolution of physical infrastructure within mission-critical data center environments.

The role includes rack and cabinet installations, copper and fiber-optic cabling, equipment installation, structured

cabling, testing, fault finding and remediation. All work must be completed safely, accurately and in accordance

with customer standards, approved Methods of Procedure (MOPs), quality requirements and site operating

procedures.

ON-CALL REQUIREMENT

The engineer will participate in a regular on-call rota, providing out-of-hours technical support and site

attendance where required for urgent break-fix incidents and service-affecting faults.

Key Responsibilities

Data Centre Installation

• Install data center racks, cabinets, containment and associated infrastructure.

• Install and secure network, optical, server and other customer equipment into racks and cabinets.

• Install patch panels, high-density fiber panels and associated cable-management systems.

• Install and route copper and fiber-optic cabling in accordance with customer and industry standards.

• Support installation of DC and AC power cabling where appropriately trained and authorized.

• Carry out equipment grounding and bonding in accordance with site requirements.

• Perform equipment upgrades and retrofit activities within existing and live environments.

• Support equipment moves, adds, changes, migrations and decommissioning activities.

Fiber & Copper Testing

• Inspect, clean and test installed fiber-optic infrastructure.

• Perform optical loss testing using appropriate light-source and power-meter equipment.

• Carry out fiber continuity, polarity and connectivity checks.

• Undertake OTDR testing where required by the customer or project specification.

• Test copper structured cabling using appropriate certification and test equipment.

• Identify installation defects, excessive losses, contamination, incorrect patching or damaged cabling.

• Troubleshoot failed links and complete remediation activities.

• Record and submit test results accurately in accordance with customer documentation requirements.

Commissioning & Quality Assurance

• Validate installations against approved drawings, rack elevations, MOPs and implementation documentation.

• Verify equipment location, connectivity, labelling and cable routing.

• Complete pre-installation and post-installation quality checks.

• Identify and rectify defects before handover.

• Maintain accurate installation, testing and completion documentation.

• Support customer acceptance and commissioning activities.

Break-Fix & Fault Resolution

• Diagnose and resolve physical infrastructure and connectivity faults.

• Carry out fiber and copper fault finding, tracing and remediation.

• Support replacement of failed hardware and field-replaceable components.

• Work with remote engineering teams, OEMs, vendors and customer technical teams during incident resolution.

• Support emergency repairs, maintenance windows and service restoration activities.

• Provide clear technical updates and document actions undertaken during incident resolution.

On-Call & Out-of-Hours Support

Participation in the on-call rota is a requirement of this position.

• Participate in a regular out-of-hours on-call rota.

• Respond promptly to notifications of priority or service-affecting incidents.

• Provide remote technical assessment and troubleshooting where appropriate.

• Attend the data center outside normal working hours when physical intervention is required.

• Undertake urgent break-fix, fault isolation, hardware replacement and connectivity restoration activities.

• Liaise with customer support teams, remote engineering teams, OEMs and third-party providers as required.

• Escalate incidents where additional technical expertise, parts or resources are required.

• Maintain accurate records of actions taken and provide an effective handover following an incident.

• Participate in post-incident review activities where required.

Working Conditions

• Primarily based within operational data center environments.

• Role involves physical installation activities including equipment handling, cabling and working within racks and

cabinets.

• Some work may take place during customer-defined maintenance windows.

• Regular participation in an agreed on-call rota is required.

• Out-of-hours attendance may be required for urgent or critical break-fix incidents where remote resolution is

not possible.

• Travel between data center locations may be required depending on the operational model.

Top Skills:

• Previous experience working within operational data centre environments.

• Strong data centre installation and structured cabling experience.

• Practical experience installing and testing fibre-optic and copper infrastructure.

• Ability to use optical light-source and power-meter test equipment.

• Strong understanding of fibre inspection, cleaning and handling practices.

• Experience installing racks, cabinets, patch panels and network equipment.

• Ability to interpret engineering drawings, rack elevations, MOPs and installation documentation.

• Good fault-finding and troubleshooting capability.

• Experience working safely around live data centre infrastructure.

• Good written and verbal communication skills.

• Ability to produce accurate installation, test and fault-resolution records.

• Ability to work independently as well as part of a wider engineering team.

• Willingness and ability to participate in a scheduled on-call rota and attend urgent out-of-hours break-fix incidents.

Qualifications:

• OTDR testing experience.

• Fiber splicing capability.

• Experience with high-density fiber environments.

• Experience installing optical transmission and network equipment.

• Previous server or network hardware break-fix experience.

• Experience supporting equipment migrations and maintenance windows.

• Relevant manufacturer or industry training and certification.

Personal Attributes

• Strong attention to detail and quality.

• Calm and methodical approach to fault diagnosis.

• Able to work effectively in high-pressure, service-impacting situations.

• Safety conscious and disciplined when working around live infrastructure.

• Customer focused with strong communication skills.

• Reliable and able to take ownership of assigned work through to completion.

• Flexible approach to working hours when supporting planned maintenance or emergency incidents.