Level 3 Data Center Technician - Server & Network Break/Fix

We are seeking experienced Level 3 Data Center Technicians to support enterprise data center client. This hands-on role focuses on advanced server hardware troubleshooting, component replacement, physical network repairs, and break/fix support., * Diagnose and repair enterprise server hardware failures, including power, memory, storage, boot, and network issues.

• Replace failed hardware components (FRUs), including PSUs, DIMMs, SSDs, NVMe drives, NICs, and cooling fans.
• Troubleshoot POST, PXE boot, BMC/IPMI, and server power-on failures.
• Diagnose physical network connectivity issues involving fiber, copper cabling, optical transceivers, and Top-of-Rack switches.
• Perform hardware isolation testing, component reseating, and post-repair validation.
• Utilize crash carts, hardware logs, and diagnostic tools to identify failures.
• Manage repair tickets, document troubleshooting activities, and escalate complex issues.
• Support spare parts inventory and hardware component recovery.
• Follow established SOPs, safety procedures, and data center operational standards.

The ideal candidate has strong experience diagnosing complex server hardware failures, working with enterprise server infrastructure, and independently resolving technical issues in production data center environments., * 5+ years of hands-on data center hardware support experience preferred.

• Strong enterprise server troubleshooting and break/fix experience.
• Hands-on experience replacing server hardware components and FRUs.
• Working knowledge of BMC, IPMI, POST, PXE, RAID, SSD, and NVMe technologies.
• Experience troubleshooting physical network connectivity, fiber optics, copper cabling, NICs, and transceivers.
• Familiarity with Supermicro or similar enterprise server platforms.
• Experience using Jira or comparable ticketing systems.
• Ability to work independently, troubleshoot complex hardware failures, and maintain accurate technical documentation.

Ideal Candidate

We are looking for a highly skilled, hands-on technician with Level 3 troubleshooting capabilities, strong server hardware repair experience, and physical networking expertise.

Candidates should be comfortable working independently in high-volume data center environments and resolving complex hardware issues efficiently.