Transportation & Heavy-Duty Data Analyst

Are you an analytical thinker who loves digging into complex data, spotting trends, and translating technical insights into meaningful real-world solutions?

We are seeking a detail-oriented, proactive Data Analyst to join our team in Indianapolis. Reporting directly to the Service & Installation Manager, you will play a key role in monitoring the performance of our DClimate systems deployed across customer fleets using remote telematics data.

In this role, your primary focus will be analyzing daily operational data, identifying performance anomalies, building clear performance dashboards, and delivering actionable insights for both internal engineering teams and external fleet contacts., Fleet Performance Monitoring

• Monitor DClimate fleet performance through the telematics portal on a daily basis.
• Review key system performance indicators, usage patterns, alarms, and operating data.
• Identify units, vehicles, or drivers demonstrating abnormal performance or usage.
• Investigate trends and potential causes behind performance outliers.
• Escalate technical issues to Engineering, Quality, Operations, or Service when required.

Customer Engagement & Issue Resolution

• Proactively contact fleet managers and/or drivers when performance issues or abnormal usage patterns are identified.
• Clearly explain findings and recommend corrective actions.
• Support customers and drivers in troubleshooting operational or usage-related issues.
• Follow identified issues through resolution and confirm that system performance has improved.
• Build trusted relationships with fleet contacts and become a key resource for DClimate performance.

Performance Reporting

• Prepare regular fleet performance reports for customers and internal teams.
• Translate technical and operational data into clear, actionable insights.
• Highlight trends, outliers, opportunities for improvement, and potential savings.
• Support Sales and Customer Success teams with data demonstrating DClimate performance and customer value.
• Help quantify fuel savings, runtime performance, utilization, and other relevant KPIs.

Continuous Improvement

• Identify recurring issues and trends across the installed fleet.
• Provide structured feedback to Engineering, Quality, Operations, Product Management, and Sales.
• Help improve dashboards, alerts, reports, and processes within the DClimate telematics platform.
• Contribute to developing standard processes for proactive fleet monitoring and customer communication.

• Minimum 2+ years of experience in a Data Analyst, Telematics Analyst, Technical Support Analyst, or similar role.
• Advanced proficiency in Microsoft Excel (formulas, pivot tables, data modeling) is required.
• Experience with BI reporting tools (e.g., Power BI, Tableau) or telematics platforms is a strong asset.
• Familiarity with SQL, Python, or data pipeline concepts is a plus.
• Exceptional ability to interpret operational data, spot anomalies within large datasets, and perform root-cause analysis.
• Strong verbal and written English communication skills; ability to explain technical data in simple, practical terms.
• Industry Background (Asset): Prior experience or knowledge in transportation, heavy-duty trucking, fleet management, automotive, telematics, or HVAC/cooling systems is highly desirable.
• Highly autonomous, self-driven, and proactive, with the ability to manage multiple priorities independently., * Do you have professional data analysis experience in any of the following industries: transportation, heavy-duty trucking, fleet management, automotive, telematics, or HVAC/cooling systems?

• Competitive salary matching experience.
• Hybrid work arrangement (1 day remote per week).
• Flexible day schedule (40 hours per week).
• Comprehensive benefits package.
• A collaborative, innovative environment with structured onboarding and direct mentorship from engineering leadership.

Transtex is an equal opportunity employer and welcomes applications from all qualified candidates.

Pay: From $50,000.00 per year, * Flexible schedule

• Health insurance
• Paid time off