Integrations Specialist

We are looking for an Integration Specialist to join a fast-growing global team working on a modern HR SaaS platform that unifies HR, workforce management, payroll, and fintech capabilities into a single product.

In this role, you will work directly with customers and internal teams to integrate the platform with external systems, third-party tools, and client environments. You will help ensure seamless connectivity, reliable data exchange, and successful onboarding experiences for customers.

This role combines technical integration work with customer-facing collaboration, making it ideal for someone who enjoys solving technical challenges while working closely with users and stakeholders.

We also value openness to working with AI-related products and modern AI-assisted workflows that improve implementation speed and operational efficiency., * Configure and support integrations between the platform and client systems

• Work closely with customers to understand integration requirements and technical environments
• Collaborate with engineering and product teams to implement scalable integration solutions
• Troubleshoot integration issues and support resolution efforts
• Work with APIs, webhooks, and data mapping processes
• Assist with customer onboarding and technical implementation activities
• Validate and monitor data synchronization across systems
• Document integration processes, configurations, and best practices
• Support testing and validation of integration workflows
• Explore AI-assisted tools and workflows that improve integration efficiency and troubleshooting

• Minimum 3 years of experience in integrations, technical support, implementation engineering, or similar roles
• Experience working with APIs, REST services, and system integrations
• Understanding of JSON, data mapping, and authentication methods
• Ability to troubleshoot technical integration issues
• Experience working with customers or external stakeholders
• Familiarity with SaaS platforms and cloud-based systems
• Strong communication and organizational skills

Nice to Have

• Experience with Python or scripting
• Familiarity with HR tech, fintech, or payroll systems
• Experience with automation tools and workflow platforms
• Exposure to AI-assisted implementation workflows

Skills and Attributes

• Strong problem-solving and troubleshooting abilities
• Customer-oriented mindset
• Ability to explain technical concepts clearly
• Organized and detail-oriented approach
• Proactive and adaptable attitude
• Comfortable working across technical and non-technical teams

Required Education & Qualifications

• Fluency in English (written and spoken)
• Bachelor’s degree in Computer Science, Information Systems, or related field
• Relevant technical certifications are considered a plus

• Full Time
• Part Time
• remote
• Remote, Remote in Europe, Remote in Europe and South America