Network Engineer

As a key member of our technical team the Network Engineer is responsible for helping design, implementing, and maintaining our networking solutions for our diverse range of clients. This role involves ensuring network reliability, security, and performance while supporting our clients IT infrastructure needs. The role will be a mixture of onsite & office based (Chesham).

You will be responsible for leading the installation and maintenance of our networking solutions at client sites, including but not limited to:

• Enterprise Grade WiFi and networking solutions - Experience with Ruckus, Aruba and Cisco ideally
• Switching - Experience with Ruckus, Aruba and Cisco ideally
• Firewalls & Routers
• WAN / SD-WAN Connectivity

Responsibilities

Network Design and Architecture:

• Completing Wi-Fi surveys.
• Evaluate and recommend network hardware and software solutions.
• Create network diagrams and documentation.

Network Configuration and Maintenance:

• Configure and maintain routers, switches, firewalls, wireless LAN, VPN, QoS and other network devices/services.
• Monitor network performance and troubleshoot issues.
• Perform regular network maintenance tasks, such as software updates and patches.

Network Monitoring and Optimisation:

• Monitor network traffic and analyse data to optimise network performance.
• Identify and resolve network bottlenecks and connectivity issues.
• Implement Quality of Service (QoS) and traffic shaping policies.

Network Troubleshooting & helpdesk:

• Providing Level-2/3 support and troubleshooting to resolve issues.
• Diagnose and resolve network outages and connectivity problems.
• Collaborate with other IT teams and service providers to resolve complex issues.
• Maintain detailed incident and resolution records.

Network Documentation:

• Maintain accurate network documentation, including configurations, diagrams, and inventory.
• Update network diagrams and documentation as changes are made.

Collaboration and Communication:

• Work closely with other IT professionals and departments to support their network needs.
• Communicate technical information effectively to non-technical stakeholders.

• Industry certifications such as Cisco Certified Network Associate (CCNA), CompTIA Network+, or equivalent.
• Proven experience as a Network Engineer or similar role.
• Vendor experience - Ruckus, Aruba, Cisco, Fortinet, Watchguard
• Strong knowledge of networking protocols, including TCP/IP, OSPF, VLANs, and VPNs.
• Familiarity with network security best practices and technologies.
• Proficiency in network monitoring and troubleshooting tools.
• Excellent problem-solving and analytical skills.
• Excellent communications skills with the ability to convey ideas and offer IT solutions to colleagues.
• The ability to support non-technical customers and explain complex IT concepts in simple terms.
• Excellent organisational skills with the ability to manage priorities and work to deadlines.

A Network Engineer plays a critical role in ensuring the organisation’s network infrastructure is reliable, secure, and capable of meeting the evolving needs of the business. You will be representing the company at our client sites so ensuring our installations are of the highest quality and effectively addressing any immediate concerns.

Skills

• Ruckus
• Aruba Networking
• Cisco & Juniper Networking
• Network Deployment & Upgrades
• Network Troubleshooting (LAN/WAN/Wi-Fi)
• Wi-Fi and Wireless Solutions
• Wi-Fi Installation & Support
• Customer Site Projects

We provide cutting-edge wireless technology solutions partnering with industry leading organisations across a diverse range of sectors in education, public sector, construction, healthcare and leisure since 2019 and our business has grown rapidly with over 50% growth last year alone.