Senior AI/ML Engineer
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Role details
Tech stack
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Job description
- Agent Orchestration & Backend Development: Design, implement, and optimize multi-agent orchestration workflows (A2A), prompt templating, dynamic intent routing, and conversation memory using Python,
asyncio, and FastAPI. - MCP & Tool Integration: Standardize and integrate Model Context Protocol (MCP) servers and tools across Avalara products (AvaTax, Returns, Tax Research, ECM, Licensing).
- Evaluations & Benchmarking: Build automated evaluation pipelines (LLM-as-a-judge, deterministic assertions, harness evals) to benchmark agent intent accuracy, routing precision (HSR/FSR), and execution latency.
- Gating & Entitlement Routing: Implement dynamic cohort-based feature gating and IAM-DS entitlement evaluation to support controlled beta rollouts and multi-tenant access controls.
- Performance & Reliability: Optimize token consumption, response streaming, context caching, rate-limiting, and error handling for high-concurrency agent interactions.
- Production Readiness & Observability: Build telemetry pipelines, structured logging, and monitoring dashboards across Datadog, Snowflake, and OpenTelemetry to track model accuracy and system health.
Requirements
Artificial Intelligence (AI), Memory Hardware, Python Programming/Scripting Language, MCP - Microsoft Certified Professional, Engineering Change Management, Licensing, Tax Returns, Benchmarking, Access Control, Caching, * Professional Experience: 5+ years of software engineering experience in Python with strong expertise in high-throughput asynchronous services (asyncio, FastAPI).
- LLM & Agent Systems: 2+ years of hands-on experience building production LLM applications, agentic workflows, function calling, tool use, and multi-agent interaction protocols (e.g., LangChain, LangGraph, LlamaIndex, or custom frameworks).
- Protocols & Architectures: Solid understanding of Model Context Protocol (MCP), RESTful API design, Agent-to-Agent (A2A) orchestration, and Knowledge Graph/RAG patterns.
- Evaluation Methodologies: Demonstrated experience establishing automated LLM evaluation datasets, synthetic test benches, and scoring metrics for intent detection and tool selection.
- Cloud & Data Stack: Experience with AWS cloud infrastructure (ECS/EKS, Lambda, SQS/Kafka), vector databases, and enterprise data warehouses (Snowflake).
- Software Craftsmanship: Strong commitment to unit/integration testing, CI/CD automation, clear API documentation, and agile team collaboration.
Preferred Experience
Prior experience working with enterprise SaaS, tax/compliance technology, or complex multi-step workflow automation.
Hands-on experience with streaming architectures, semantic caching, and LLM latency optimization.
Familiarity with IAM/RBAC entitlement models and enterprise data security standards (SOC 2, ISO). Must Haves Deep experience in Python and high-performance asynchronous API frameworks (asyncio, FastAPI) Hands-on experience developing LLM agents, tool calling, and multi-agent orchestration (LangChain, LangGraph, or custom agent architectures) Experience implementing Model Context Protocol (MCP) or Agent-to-Agent (A2A) integration layers Experience with LLM evaluation pipelines, synthetic dataset creation, and latency/token optimization
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