Director - IT Planning & Performance Management

The Director of IT Planning & Performance Management leads enterprise-wide IT planning, governance, and performance visibility across Apex (CTO), CISO, Enterprise Technology Services (ETS), and Data. This role aligns technology priorities, demand, capacity, investments, and roadmaps to support informed executive decisions and enterprise objectives.

Operating through a matrix leadership model, the Director establishes common standards and provides functional direction to embedded IT Planning and Delivery Managers while organizational leaders retain accountability for resource decisions and delivery execution.

Position Responsibilities

1. Enterprise Strategy & Roadmaps: Integrate organizational IT plans and roadmaps into a consolidated enterprise view, identifying strategic priorities, cross-functional dependencies, and investment trade-offs.

2. Demand Prioritization & Governance: Establish consistent demand intake, evaluation, prioritization, and planning standards; facilitate escalation and resolution of competing cross-IT priorities.

3. Capacity & Investment Oversight: Consolidate resource capacity, demand, budget, forecast, and investment information to identify constraints and inform enterprise allocation decisions.

4. Performance & Executive Reporting: Direct enterprise IT planning dashboards and leadership reviews, providing clear visibility into commitments, delivery health, risks, dependencies, and outcomes.

5. Matrix Leadership & Improvement: Provide functional direction, coaching, and performance input to embedded planning managers; strengthen enterprise planning practices across Agile, SAFe, and other delivery models.

10+ years of progressive experience in IT strategy, technology planning, program management, governance, or related technology leadership.

5+ years of leadership experience, including matrix leadership or oversight of cross-functional technology teams.

Demonstrated success in enterprise demand management, prioritization, integrated roadmaps, capacity planning, and investment governance.

Strong experience with IT budgets, forecasting, executive performance reporting, and Agile/SAFe or other delivery practices.

IT portfolio management experience

Excellent strategic analysis, executive communication, influencing, facilitation, and stakeholder management skills.

Bachelor’s degree in Information Technology, Business, or a related discipline, or equivalent experience; relevant advanced education or professional certifications preferred.

The range for this position is $129500 to $215700. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is eligible for an annual discretionary bonus and Kemper benefits (Medical, Dental, Vision, PTO, 401k, etc.).

Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.