Tableau Administrator

Gridiron IT is seeking an experienced Tableau Administrator to support enterprise data visualization, platform security, and analytics capabilities across a complex SAP and federal technology environment. The Tableau Administrator will be responsible for the administration, configuration, security, maintenance, performance, and operational support of the Tableau platform, including Tableau Server, user access, license management, workbook governance, and integration with SAP back-end systems and downstream reporting processes. This role will partner with business stakeholders, SAP functional consultants, data engineers, cybersecurity, infrastructure, and application teams to ensure the Tableau platform is stable, compliant, scalable, and aligned to organizational data governance and analytics objectives. Position Responsibilities The Tableau Administrator shall: Administer and maintain the Tableau Server platform, including installation, configuration, upgrades, patching, and environment support across development, test, and production environments Manage user provisioning, roles, permissions, authentication, and access controls within Tableau Server in accordance with organizational security policies, including site configuration, project-based access controls, and role assignment to restrict unauthorized access to sensitive data assets and published workbooks Configure and support SSO/LDAP integration and identity provider-based user onboarding workflows within Tableau Server, ensuring only authorized personnel gain access to the Tableau environment Implement and enforce authorization management concepts within Tableau, including project-based organizational structures, hierarchical permission inheritance, and role-based access levels for developers, analysts, data stewards, and auditors Administer Tableau license management including Creator, Explorer, and Viewer license allocation, Tableau Server license configuration, and troubleshooting of license connectivity and allocation issues Manage Tableau Data Source and Workbook configurations, including published data source management, extract refresh scheduling, embedded credential configuration, and resolution of data connectivity issues in multi-site Tableau Server environments Monitor system performance, availability, utilization, logs, and failed extract refresh jobs; troubleshoot incidents and coordinate issue resolution Support platform integration with SAP enterprise systems including: SAP S/4HANA SAP ERP SAP BTP SAP BW/4HANA SAP Analytics Cloud (SAC) SAP NetWeaver Business Warehouse (SAP BW) via SAP BW ODBO driver 64-bit connectivity APIs and cloud-based sources Maintain and support connectors, service accounts, credentials, and data access mechanisms between Tableau and SAP back-end environments, including resolution of SAP BW ODBO driver 64-bit connectivity issues Develop and enforce platform governance standards for workbook promotion, naming conventions, documentation, version control, credential handling, and production support Partner with cybersecurity and infrastructure teams to ensure compliance with security, audit, backup, recovery, and continuity requirements Support migration of workbooks, data sources, and projects between development, test, and production environments Assist in establishing and maintaining operational procedures, runbooks, support guides, and technical documentation for Tableau platform administration and security operations Provide Tier 2/Tier 3 support for Tableau incidents, service requests, and problem management, including coordination with Tableau Support and SAP Support via SAP for Me (support.sap.com) for SAP-integrated Tableau analytics issues Support license administration and usage tracking for Tableau Server, Tableau Desktop, Tableau Prep, and related components Coordinate with SAP functional consultants and analytics developers to troubleshoot workbook performance, data source issues, and server execution problems Recommend improvements for platform scalability, reliability, and automation Participate in release planning, testing, and change management activities Support data quality and auditability requirements for automated extract workflows and analytics products Provide end-user support and training on workbook publishing, scheduling, extract refresh, and operational best practices Collaborate in Agile delivery teams and contribute to backlog refinement, sprint planning, and platform-related enhancement efforts

Bachelor’s degree in information systems, Computer Science, Data Analytics, Business, or related field; equivalent relevant experience may be substituted where appropriate 5+ years of experience in application administration, analytics platform support, or business intelligence systems administration Experience administering Tableau Server and supporting Tableau Desktop users in an enterprise environment Experience with: Tableau Server configuration and maintenance User/security administration within Tableau Server Extract refresh scheduling and workbook monitoring Troubleshooting extract failures and performance issues Knowledge of SAP systems including SAP S/4HANA, SAP BW/4HANA, or SAP BTP sufficient to support SAP-integrated analytics scenarios Experience supporting integrations with enterprise SAP data sources and ETL/data preparation processes Experience with authentication methods such as Okta, Active Directory, SSO/LDAP, or integrated enterprise identity solutions Strong analytical, troubleshooting, and problem-solving skills Ability to create technical documentation, SOPs, and support procedures Strong verbal and written communication skills Ability to work effectively with technical and non-technical stakeholders Understanding of federal IT security standards and ability to operate within classified or controlled environments Preferred Qualifications Experience in a DoD, federal, or highly regulated environment Tableau certification (e.g., Tableau Certified Data Analyst or Tableau Server Certified Associate) Familiarity with Tableau SAP connector configurations, including SAP BW, SAP HANA, and SAP S/4HANA direct connectivity patterns, including SAP BW ODBO driver 64-bit 8.00 - SP 00 installation and configuration Experience with Okta SSO integration for Tableau Server in enterprise and federal environments Experience supporting analytics in financial management, transportation, logistics, supply chain, or SAP ERP environments Familiarity with cloud-hosted or hybrid Tableau environments including Tableau Cloud Experience with ticketing and monitoring tools such as ServiceNow, Splunk, or similar Exposure to Agile delivery frameworks such as SAFe Familiarity with Tableau Prep Builder for data preparation and pipeline automation integrated with SAP data sources Knowledge of relational databases and SQL sufficient to support SAP-integrated data source troubleshooting and extract optimization Clearance / Security Requirements Active US DoD Secret Clearance - mandatory and non-negotiable per federal contract obligations; will be formally verified during onboarding US Citizenship - required; will be verified during onboarding DoD 8140 - candidate must meet or can meet applicable 8140 requirements Travel Requirements 10% travel required (Continental US) Clearance

Salary Range $100,000 - $145,000YR (Compensation is determined by various factors, including but not limited to location, work experience, skills, education, certifications, seniority, and business needs. This range may be modified in the future.)

Benefits: Gridiron offers a comprehensive benefits package including medical, dental, vision insurance, HSA, FSA, 401(k), disability & ADD insurance, life and pet insurance to eligible employees. Full-time and part-time employees working at least 30 hours per week on a regular basis are eligible to participate in Gridiron’s benefits programs.

Gridiron IT Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.

Gridiron IT is a Women Owned Small Business (WOSB) headquartered in the Washington, D.C. area that supports our clients’ missions throughout the United States. Gridiron IT specializes in providing comprehensive IT services tailored to meet the needs of federal agencies. Our capabilities include IT Infrastructure & Cloud Services, Cyber Security, Software Integration & Development, Data Solution & AI, and Enterprise Applications. These capabilities are backed by Gridiron IT’s experienced workforce and our commitment to ensuring we meet and exceed our clients’ expectations.