Manager, Software Engineering

As an Engineering Manager focused on GTM, you will be accountable for the delivery of solutions supporting business goals, releasing features that drive value for our internal teams and Toast customers. Leading a highly skilled and fast-paced team of Engineers, you will be responsible for validating technical decisions and guiding the team in building scalable technology. You will seek engagement with business stakeholders, demoing solutions to gather feedback as often as possible as part of our agile delivery framework. When the time comes to test our solutions for quality, you are managing the engagement of our development teams with their QA counterparts, ensuring testing is robust enough to provide confidence in release. When issues are found, including in our production environments, you provide oversight and guidance to the teams root-causing and developing the fixes. This role will have a wide area of ownership supported by key engineers for the core workflows of our Quoting, in addition to the Catalog Management ecosystem. You will be a critical leader for the team and deliver high impact with great opportunity for future growth.

A day in the life (Responsibilities)

• Champion the use of AI tools and practices to accelerate development, improve team velocity, and pioneer new ways of building - setting the bar for what it means to be an AI-first engineering organization.
• Manage the daily activities of Engineers who are delivering new features and enhancements critical to Toast’s business growth.
• Oversee technical delivery operations for Quoting and Catalog Management systems, including Salesforce CPQ, Product Catalog, and other fit-for-purpose GTM solutions, and provide leadership, activity planning, and direction to complete team tasks, produce the required deliverables, track/resolve issues, meet delivery milestones, and mentor team members by identifying/developing opportunities for individual growth and setting a positive example for working in a team environment.
• Review deliverables for the team and contribute hands-on to complex delivery efforts. Specifically, provide Code Review expertise by actively reviewing solutions from the engineering team across platforms and tools within your ownership area, and facilitate release and capacity planning for the team’s initiatives.
• Lead collaborative discovery and execution ceremonies for engineering, research, design, and quality assurance peers.
• Communicate clearly, knowledgeably, and transparently with cross-functional stakeholders at all levels (including and especially Sales, Product, and RevOps leaders and team members) to build trusted relationships that allow our engineers the freedom to experiment. This will require you to: Partner with Stakeholders in evaluating new technologies, ensuring they fit into our stack and meet the needs identified within the Discovery process; confidently leverage preeminent domain expertise in service of team decision-making, sharing trade-offs with stakeholders where it helps to drive shared understanding, and continually evolve domain knowledge through ongoing customer, competitor, and market research, sharing the takeaways with your team and our business partners., Design, build, deploy, and maintain resilient, scalable software for Toast Delivery Services. Develop real-time delivery tracking, driver matching, pricing, refunds, and payment-related systems. Solve distributed-systems and scaling challenges, integrate with partner APIs, uphold production reliability, promote strong engineering practices, and mentor teammates. Top Skills: Distributed SystemsDynamoDBEnterprise MessagingGraphQLJavaJavaScriptKotlinMicroservicesPostgresReactRestTypescript, Toast, Lead credit risk strategy for lending products by analyzing portfolio performance, identifying risk drivers, refining underwriting and pricing policies, and conducting A/B tests. Partner with Data Science to develop and monitor credit models, while building AI-enabled workflows that automate analysis and surface risk signals. Collaborate cross-functionally with Risk, Product, Engineering, Operations, and Data Science to support scalable fintech growth and compliant automated credit decisioning.

• Experience delivering high-impact Quoting, Catalog Management, and GTM initiatives as part of/leading a technical team.
• Bachelor’s degree in Computer Science or equivalent experience.
• Well-versed in Quoting and Catalog Management systems (Salesforce CPQ, Product Catalog, Pricing Rules, etc.) and technologies (REST, SOAP, ETL, etc.).
• Implementation expertise and practical experience working on systems projects with large transactional volume involving complex system design across disparate systems.
• Experience in collaborating with product owners representing Sales, RevOps, Product Management, and Data Analytics.
• Experience in developing and retaining a highly talented team.

What will help you stand out (Nonessential Skills/Nice to Haves):

• Hands-on experience developing and solutioning in Salesforce and other tools, including leading solution architecture reviews.
• Experience with CI/CD best practices and GIT.
• Experience working with 3rd party development teams.
• Leadership in product selection (e.g., RFP creation and response evaluation) and vendor management.

Be an Early Applicant Remote Hiring Remotely in US 193K-309K Annually Entry level Remote Hiring Remotely in US 193K-309K Annually Entry level Leads an engineering team delivering Quoting, Catalog Management, and go-to-market technology. Oversees technical decisions, delivery planning, code reviews, quality assurance, release planning, incident resolution, stakeholder collaboration, and team development. Partners with Sales, Product, RevOps, and Data Analytics leaders while driving scalable solutions across Salesforce CPQ, Product Catalog, and related systems. Champions AI-assisted development and contributes to complex architecture and implementation efforts. The summary above was generated by AI

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy., We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy. Zone A $193,000-$309,000 USD Zone B $168,000-$269,000 USD Zone C $151,000-$242,000 USD, 133K-213K Annually Mid level 133K-213K Annually Mid level Cloud * Fintech * Food * Information Technology * Software * Hospitality Design end-to-end point-of-sale experiences for restaurant staff across terminal and handheld surfaces. Translate complex workflows such as ordering, payments, splits, modifications, and voids into fast, reliable, error-resistant interfaces. Partner with product, engineering, and research teams; conduct discovery, create prototypes and high-fidelity designs, address edge cases, communicate tradeoffs, and use research and business metrics to guide decisions. The role requires strong visual design, autonomy, collaboration, and an AI-first approach. Top Skills: Ai ToolsHandheld DevicesPoint-Of-Sale TerminalsPrototyping

What you need to know about the Colorado Tech Scene

With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.

Key Facts About Colorado Tech

• Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
• Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
• Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
• Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
• Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
• Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute

At Toast, one of our company values is that we’re hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture., At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work-raising the bar in delivering exceptional experiences for our customers and each other.