Network Engineer

Network Architecture/Engineering, CCNA - Cisco Certified Network Associate, Network Administration/Management, Local Area Network (LAN), Cisco Network Systems, Network Support, Wide Area Network (WAN), Network Routing, DHCP (Dynamic Host Configuration Protocol), Testing, CCNA certification Hands-on experience with multiple Cisco device models and strong knowledge of routing and switching technologies. Solid understanding of LAN concepts and day-to-day network operations.

• Experience installing, configuring, maintaining, and supporting Cisco network devices.
• Working experience with SD-WAN technologies and routing policies.
• Experience with DNS and DHCP server deployment, configuration, record management, and troubleshooting.
• Experience troubleshooting wireless networking issues, including Cisco Access Points and Wireless Controllers.
• Ability to resolve network-related incidents, system failures, routing changes, and infrastructure updates.
• Strong customer service skills with the ability to engage effectively with clients and stakeholders to understand and address requirements.
• Experience managing escalations, resolving technical issues within SLA targets, and contributing to problem management processes.
• Experience performing IOS upgrades across Layer 2 and Layer 3 Cisco switching platforms.
• Experience configuring and supporting routing protocols and technologies, including OSPF, RIP, EIGRP, BGP, ACLs, PPP, Wireless VPN, and related networking services.
• Understanding of network architecture across all OSI layers, including cabling and physical connectivity concepts.
• Strong knowledge of routing protocols such as RIP, EIGRP, OSPF, and BGP.
• Experience with network monitoring tools, monitoring setup, and troubleshooting.
• Proven customer support experience, including test case execution, results validation, and direct client interaction.
• Ability to document operational activities, incidents, and customer interactions on a daily basis.
• Flexibility to work in rotational shifts as required.
• Excellent verbal and written communication skills.
• Knowledge of firewall technologies and security concepts.
• Experience with Cisco Identity Services Engine (Client).
• Experience with AWS networking services and cloud networking concepts.