Lead UX Designer

Eliassen Group
Charleston, WV, United States
3 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
6 years minimum
Compensation
$124,800.0 - $145,600.0
Working hours
Regular working hours

Tech stack

Apple IOS Cognitive Science Decision Support Systems EHealth Human-Computer Interaction Interaction Design Web Content Accessibility Guidelines Figma

Job description

Our client seeks a Lead UX Designer to drive end-to-end provider-facing experiences for prescription continuous glucose monitoring products. You will translate complex glucose data into clear, actionable workflows for healthcare professionals, collaborate across Product, Engineering, Research, Human Factors, Regulatory, Quality, Medical Affairs, and Legal, and deliver high-fidelity designs, technical flows, documentation, and approvals. You will facilitate research and usability testing, synthesize findings into design direction and risk mitigations, and present recommendations to cross-functional stakeholders. You will mentor designers and contribute to a collaborative culture of design excellence., * Lead end-to-end design for healthcare provider experiences across prescription CGM products from problem framing and workflow mapping through high-fidelity design, technical flows, documentation, approvals, and delivery.

  • Develop a strong understanding of provider workflows including patient onboarding, glucose data review, follow-up care, treatment decision support, therapy adjustments, and coordination across care settings.
  • Translate continuous glucose data, trends, alerts, and system states into clear, actionable provider experiences that support safe and appropriate clinical decision-making.
  • Partner with Product, Engineering, User Research, Human Factors, Regulatory, Quality, Medical Affairs, and Legal to define user needs, requirements, feasibility, risk controls, labeling considerations, and approval needs.
  • Plan and support provider research, contextual inquiry, usability testing, and Human Factors activities, and synthesize findings into design direction and risk mitigations.
  • Facilitate workshops and present recommendations to cross-functional teams and leadership, communicating the problem, evidence, tradeoffs, rationale, and next steps.
  • Mentor designers and contribute to a culture of design excellence, constructive feedback, and continuous improvement.

Requirements

Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance., * 6+ years of UX or product design experience with prior Senior or Lead responsibility on complex digital health, medical device, clinical software, or other regulated products.

  • Provider-facing healthcare UX with experience designing for healthcare professionals and complex clinical workflows.
  • Demonstrated end-to-end product design across problem framing, workflow mapping, interaction design, usability testing, rationale, documentation, and cross-functional approvals.
  • Strong portfolio showing translation of complex health data into actionable experiences. Proficiency in Figma and familiarity with iOS, Android, accessibility, and design systems.
  • Experience with regulated medical device software, prescription digital health products, Human Factors or usability engineering, WCAG guidelines, and healthcare data visualization preferred.
  • Ability to work in a collaborative, regulated, fast-paced environment, manage schedules, prioritize work, communicate tradeoffs, and meet deadlines.
  • Disqualifiers include portfolios focused only on visual/UI without process, experience limited to non-clinical consumer domains, patient-only work without provider workflows, inability to explain ownership and outcomes, or lack of mobile and Figma proficiency.

Education Requirements:

Bachelor’s degree in HCI, Interaction Design, Product Design, Industrial Design, Cognitive Science, Human Factors, or related field.

Benefits & conditions

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.

If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:

· When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.

About the company

Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients’ capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve.

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