Staff Software Engineer, Issue Workflow

Issue Workflow is Sentrys primary product surface. Our issue platform processes billions events daily and turns them into actionable insights that help millions of developers fix bugs faster.

As a Staff Software Engineer on the Issue Workflow team, youll architect the systems that power this experience. Youll work at the intersection of high-scale distributed systems and product engineering, building real-time data pipelines, search backends, and analysis systems that surface signal from noise. This is product engineering at massive scale-where every architectural decision impacts millions of debugging sessions.

Youll be the technical leader who shapes how Sentry groups issues, how we make search lightning-fast, how we enable sophisticated agentic workflows, and how we ensure that the product is performant even at billions-of-events scale. Your work will define whats possible for the most trafficked part of Sentrys platform.

In this role you will

• Drive technical strategy and roadmap. Partner with engineering leadership, product, and design to shape the multi-quarter technical vision for Issue Workflow platform. Make strategic calls about architectural direction, technology choices, and technical debt. Ensure the team is building a strong foundation to scale with Sentrys growth.

• Solve complex performance and scalability challenges.

• Champion product quality and user experience. Build features that dont just work-they delight. You understand that milliseconds matter in the developer experience. You sweat the details of interfaces, error messages, loading states, and edge cases. You instrument everything so the team can measure and improve.

• Mentor and elevate others. Youve helped engineers grow their skills. You celebrate wins and learn from failures alongside your teammates.

• Have strong full-stack instincts. While this role is backend-heavy, you understand the entire system from data ingestion to what renders in the browser. You know enough about frontend performance, API design, and user experience to make good architectural decisions that consider the whole picture.

• Include and uplift others. Youve helped engineers grow their skills in systems design, coding practices, and product thinking. Youre generous with knowledge and patient in explaining complex concepts. You celebrate wins and learn from failures alongside your teammates.

Qualifications

• 10+ years in full-stack software engineering, ideally Python and Typescript

• Expertise in domain modeling, distributed systems, data stores, message queues

• Excellent written and verbal communication skills

• Experience with PostgreSQL, ClickHouse, and Kafka is preferred