Senior Content Designers

• Design, create and iterate clear, accessible and user-focused content for digital services.
• Work collaboratively with multidisciplinary agile teams to deliver high-quality digital products and services.
• Use user research, analytics and feedback to inform content decisions and improvements.
• Translate complex information, policies and processes into simple, understandable content.
• Develop and maintain content in line with Government Digital Service (GDS) standards and accessibility requirements.
• Contribute to content strategies, user journeys and end-to-end service design.
• Engage with stakeholders and subject matter experts to ensure content is accurate, consistent and meets user needs.
• Participate in content reviews, usability testing and continuous improvement activities.

• Proven experience working as a Content Designer, ideally within the UK public sector.
• Strong understanding of GDS standards, GOV.UK style guidelines and user-centred design principles.
• Experience designing content for complex digital services and user journeys.
• Knowledge of accessibility standards, including WCAG.
• Experience working within multidisciplinary agile delivery teams.
• Ability to use user research and evidence to inform content design decisions.
• Excellent written communication skills, with the ability to simplify complex information.
• Strong stakeholder engagement skills and experience working with subject matter experts.

Desirable Experience

• Previous experience delivering digital services within central government, local government, NHS or other public sector organisations.
• Experience working on services undergoing GDS service assessments.
• Knowledge of content management systems and collaborative design tools.
• Experience contributing to content strategy and service transformation initiatives., If you’re an experienced Content Designer with a strong background in user-centred design and public sector digital services, we’d love to hear from you.

Harvey Nash is currently recruiting for two experienced Content Designers to support digital transformation projects with public sector clients.

Both opportunities offer predominantly remote working, with occasional travel to either Leeds or Manchester, depending on the assignment.

We’re looking for talented Content Designers who are passionate about creating clear, accessible and user-centred content for complex digital services.

You’ll work as part of multidisciplinary agile teams, collaborating with user researchers, service designers, interaction designers, product managers and developers to design and improve digital services that meet user needs.