People Experience Lead

This is a hands-on, influential role where you will shape and continuously improve the employee experience, ensuring People processes, systems and services are efficient, scalable and fit for a growing global workforce. Working closely with the Head of People and senior stakeholders, you will oversee the full employee lifecycle, drive operational excellence and help evolve the People function across multiple regions. Key Responsibilities

• Own and enhance end-to-end People Operations, including onboarding, employee changes and offboarding.
• Drive process improvements, automation and operational efficiencies across the People function.
• Manage HR systems and people data, ensuring accuracy, reporting and meaningful workforce insights.
• Oversee payroll inputs, compensation changes and benefits administration across the UK, US and other international regions.
• Support annual reward, performance management and employee engagement cycles.
• Ensure compliance with employment legislation, policies and governance across multiple jurisdictions.
• Support People-related activity arising from acquisitions, integrations and organisational change.
• Lead the coordination of company-wide Town Halls and deliver engaging internal People communications.
• Champion initiatives that promote inclusion, wellbeing and a positive employee experience.

• Proven experience in a senior People Operations or People Experience role, ideally within a fast-paced start-up or scale-up environment.
• Strong understanding of the full employee lifecycle and international People Operations.
• Experience managing HRIS platforms (ideally HiBob) and payroll/EOR systems such as Deel.
• Confident using data, reporting and automation to improve processes and decision-making.
• Exposure to payroll, benefits administration, compensation and annual reward cycles.
• Understanding of employment legislation and compliance across multiple regions.
• Experience supporting high-volume onboarding and ideally M&A integration.
• A proactive, solutions-focused approach with the confidence to challenge existing processes and influence senior stakeholders.
• Highly organised, commercially minded and comfortable working autonomously in a changing environment., * Adaptability (Adapt)
• Administrative Roles (Administration)
• Agile Methodology
• Automation & Control Systems
• Brand Management
• Budgeting Skills
• Business Process Improvement (Nvq)
• Business Requirements
• Communication Skills (Key)
• Coordination Skills