Salesforce Support Sepcialist

As Prospero Group continues to grow, we are embarking on an exciting migration to Salesforce as our core CRM platform. We’re looking for a proactive and detail-oriented Salesforce Specialist to help facilitate this implementation and ensure the system delivers maximum value across the business. You’ll play a key role in configuring workflows, creating reports, and training end users to make Salesforce an efficient, user-friendly, and scale-able tool for our teams., * Manage general system administration within Salesforce.

• Create and maintain workflows for both the front end and back end.
• Develop custom reports and dashboards tailored to business needs.
• Train end users and provide ongoing system support.
• Collaborate with internal stakeholders to ensure smooth data migration and system adoption.
• Work closely with technical and non-technical teams to implement process improvements.

• Proven experience with Salesforce administration (3 years+ preferred).
• Experience managing user accounts, profiles, roles, and permissions.
• Strong understanding of workflow management and report creation.
• Skilled in customisation and configuration (objects, fields, flows, layouts, etc.).
• Confident training users and translating technical details into practical guidance.
• Holds a Salesforce Admin Certification (or equivalent).

Nice-to-Haves

• Experience in business analysis or process improvement.
• Previous work with 3B Systems.
• Familiarity with Salesforce integrations such as Form Assembly, Zapier, or data tools like Dataloader and XL Connector.
• Experience within education or non-profit sectors.

• Be part of a dynamic, growing organisation with a strong social purpose.
• Opportunities for professional development and Salesforce certification support.
• Collaborative, supportive culture where innovation is encouraged.
• Competitive salary, benefits, and hybrid working options.

Ready to make an impact? Apply today and join a forward-thinking company where your Salesforce expertise will help transform how we work and serve our communities.

Prospero Group is a leading recruitment and workforce solutions provider, specialising across education, health & social care, and technical sectors. With a strong reputation built on integrity, collaboration, and excellence, we pride ourselves on connecting people with purpose - helping organisations grow and individuals thrive. Our culture is supportive, ambitious, and people-first; we empower our teams and invest in technology to deliver outstanding service to our clients and candidates.