Commercial IT PM

One of Insight Global’s pharma clients based out of Boston, MA is seeking a Project Manager to join the Commercial IT organization. This role reports directly to the Director and is responsible for end to end execution and delivery of projects across the Commercial portfolio.

The Project Manager will lead initiatives spanning Field Enablement, Master Data Management, Customer Engagement, and Analytics, supporting both new disease area launches and enhancements to existing commercial programs. The role requires hands on ownership of project delivery from initiation through launch, with strong day to day execution, risk management, and executive level status reporting.

Key Responsibilities

• Drive end to end project execution from initiation through launch across Commercial DTE initiatives

• Create and manage all project deliverables, including:

o Project charters

o Detailed project plans and schedules

o Stage gates and milestones

o Status reporting and dashboards

• Manage and track project execution across all workstreams, including:

o Task ownership, dependencies, and timelines

o Cross functional coordination across business and technology teams

o Proactive identification of risks, issues, and resource constraints

• Own and maintain the RAID log (Risks, Actions, Issues, Decisions), ensuring:

o Clear documentation of decisions

o Timely completion of actions

o Proper escalation and communication of risks and issues

• Partner with implementation teams to manage JIRA using Agile and/or Waterfall methodologies

• Deliver weekly project status reports in the agreed client format, tailoring communication for:

o Day to day delivery teams

o Business stakeholders

o Senior leadership and executives

• Collaborate closely with delivery partners, software vendors, and internal DTE and business stakeholders to ensure successful outcomes

• Ensure alignment and dependency management across interconnected projects and programs within the Commercial portfolio

• 8+ years of Project Management / PMO experience within Life Sciences, Pharma, or Biotech

• Proven experience leading commercial technology projects in regulated environments

• Hands on experience managing projects involving one or more of the following:

o Veeva CRM

o MarTech platforms (web, CDP, email, customer engagement tools)

o Master Data Management (MDM)

o Commercial Analytics platforms

• Strong understanding of project governance, stage gates, status reporting, and executive communication

• Comfortable operating in hybrid Agile / Waterfall environments * Experience supporting commercial launches in new disease areas

• Exposure to AI enabled analytics or advanced commercial insights platforms

• Background in business process analysis and system adoption

• Experience working within enterprise DTE or digital transformation portfolios

• PMP, Agile, or other formal project management certifications

• Prior experience managing multiple interdependent projects within a portfolio