Senior Software Engineer

• Serve as a senior engineer supporting CMS’s modernization efforts - reducing manual effort, improving data accuracy, and enhancing transparency through scalable, AI-enabled enterprise systems.
• Design, build, and scale full-stack applications using modern backend frameworks (Python/FastAPI or similar) and dynamic frontend technologies (React or comparable frameworks).
• Architect and implement RESTful APIs and microservices that power intelligent features leveraging NLP and large language models (LLMs).
• Collaborate closely with Human-Centered Design (HCD) experts to deliver intuitive, responsive, and accessible user experiences that truly serve real people.
• Lead backend development efforts focused on performance optimization, observability, reliability, and clean architecture patterns.
• Build and enhance CI/CD pipelines (Jenkins or similar tools), ensuring automated testing, code quality enforcement, and secure deployments in cloud-native environments.
• Troubleshoot complex system issues, debug test failures, improve test coverage, and raise the bar for engineering quality across the team.
• Identify high-impact automation opportunities that meaningfully reduce operational burden for end users and stakeholders.
• Contribute to architectural decisions, technical roadmaps, and engineering best practices across the program.
• Partner cross-functionally with product, customer experience, data science, and DevOps teams to align technical implementation with mission outcomes.

Software Engineering, Information Technology & Information Systems, Team Player, Software Engineering, Application Programming Interface (API), Artificial Intelligence (AI), User Interface/Experience (UI/UX), Emerging Technology, Healthcare, Content Management Systems (CMS), * Bachelor’s degree in computer science, information systems, or related field (or equivalent practical experience).

• 10+ years of progressive software engineering experience building and scaling production-grade applications.
• Strong backend expertise in Python and modern API frameworks (FastAPI, Flask, Django, or similar).
• Solid frontend experience with React (or comparable modern JavaScript frameworks) and component-driven development.
• Experience designing RESTful APIs and working within microservices architectures.
• Hands-on experience with CI/CD pipelines (Jenkins or similar), automated testing frameworks, and secure code deployment practices.
• Familiarity with AWS cloud environments and cloud-native development patterns.
• Experience integrating or supporting AI/ML-driven capabilities (NLP, LLMs, chatbots, or similar intelligent systems).
• Strong understanding of software design principles, clean architecture, and secure coding practices.
• Ability to translate complex technical concepts into language that resonates with cross-functional stakeholders.
• A proactive mindset: someone who sees opportunities for improvement and takes initiative, * Experience building or supporting AI-powered enterprise applications in regulated environments (federal, healthcare, or similar).
• Familiarity with MLOps workflows or integrating model APIs into production systems.
• Experience modernizing legacy enterprise systems into scalable cloud-native architectures.
• Knowledge of ethical AI considerations and regulatory requirements.
• Previous experience supporting CMS or other HHS agencies.

• Medical, dental, vision insurance
• 15 days of paid leave
• 7 days of sick leave
• 2 days bereavement leave
• 11 paid Federal holidays
• Up to 40 hours for jury duty
• 401K with 4% employer contribution (and no vesting period)
• Up to 4 weeks of paid paternity and maternity leave
• Company provided laptop
• $5,000 per year for professional development
• $600 per year for technical supplies and equipment
• $2,000 referral bonus
• Life and disability insurance
• HSA and FSA
• Legal Shield and ID Shield Voluntary Benefits
• Opportunity to work in a collaborative, motivated team focused on modernizing government services with cutting-edge technology and innovative solutions. Who says government work can’t be exciting!

We believe great work deserves great pay. That’s why we ensure our compensation is not only competitive but also fair and transparent, as required by Maryland law. Expect a salary that matches your skills, experience, and the value you bring to the table - because you’re worth it! At Skyward, we support flexible working hours and remote opportunities to help maintain a healthy work-life balance for all employees. Offers of employment with Skyward are contingent upon acceptable results of a background investigation. Applicants must have the ability to obtain and maintain a Public Trust security clearance due to the nature of our work as a government contractor.

We are Skyward. That is, a love for people, for improvement, for human advancement through information technology. We are a people-centered business with a desire to serve others. We are diverse and unified; creative and collaborative; a collection of complementary, not competing talents. And though on the surface we remain relaxed, beneath, a torrent of energy links us to our civic tech mission. We stand by our values, and we won’t compromise on any of them. Integrity: We’re conscientious, intentional, and empathetic. Our words and actions align. That’s our character. Please don’t ask us to play another part, we’re poor actors. Compassionate: If we may borrow a quote from Theodore Roosevelt: “No one cares how much you know until they know how much you care.” Because our team is thoughtful and supportive, caring deeply for each other, our clients, and our work, this comes naturally. Inquisitive: We remain students by failing openly and turning lessons into solutions. Unconventional: For us, life isn’t what happens outside of work. Work happens inside of life and our culture erases the line often dividing the two. Authentic: Made possible only because we embody the values listed above. We’re relaxed and fun yet intensely curious and driven. Team members are placed with thought, care, and precision to ensure that Trust, Truth, and Transparency continue to represent our brand. Because of that, we continue Onward, Upward, and Skyward.

We need a Senior Software Engineer. Are you the person people call when their architecture won’t scale? When their API design feels “off”? When their frontend needs to actually make sense to a human? Do you push beyond “it works” into “it’s elegant, scalable, and built for the future”? If you’re driven by innovation and energized by experimenting with emerging technologies (especially AI-powered solutions) we want to talk to you.

This isn’t just another engineering role. This is an opportunity to build intelligent, human-centered systems that modernize how one of the nation’s largest healthcare agencies serves millions of Americans.

Come join us if you’re motivated to learn from others, to learn from mistakes, to be part of a future-looking and growth-oriented team.

Let’s go Skyward together.