Datacenter RunOps Technician

• Support and complete all scheduled data center Moves/Adds/Changes (MACs).
• Perform hardware installation of MACs, including device labeling, power, and network cable connectivity.
• Complete hardware support work orders involving MACs, certification, troubleshooting, and break-fix.
• Manage assets, auditing, and daily work log/ticket tracking.
• Provide smart-hands assistance within specified SLA response times.
• Maintain a safe and secure operating environment and report violations.
• Maintain detailed documentation and record-keeping.
• Follow site security protocols, badging requirements, and data protection procedures.
• Ensure proper logging, securing, and documentation of media storage devices.
• Use network hardware/components, copper and fiber infrastructure installation and testing tools, and datacenter infrastructure management (DCIM) tools.
• Coordinate equipment/material receiving, shipping, and RMA processing.
• Provide vendor and security escorts as needed.
• Perform general cleaning of floor, cabinet/rack surfaces, work benches, and other areas regularly.
• Support standard and emergency operating procedures for the data center.
• Provide status reporting on service availability, performance, and capacity utilization.
• Conduct daily error log reporting and physical inspections for general health, power, cooling, and hazards.
• Mount and install racks, patch panels, fiber optic hardware, and grounding.
• Perform testing including continuity tests, use of the volt-ohmmeter, troubleshoot cable issues, and use tone sets.
• Install various fiber connectors (LC, Client, ST, FC, FDDI, SMA, MPO/MTP) for multi-mode and single-mode fiber.
• Terminate simplex & duplex jumper cords, breakout outside plant fiber, and indoor tight buffered fiber.
• Install fan-out kits including buffer tubes.
• Calculate end-to-end loss budgets per TIA/EIA standards.
• Perform testing using OTDR, Fluke, and EFXO.
• Troubleshoot network issues using OTDR.
• Perform mechanical and fusion splicing with all fiber cable types.
• Perform building entrance splices, maintenance space, and direct buried splices.
• Perform on-call duties as needed.

• High School diploma or GED equivalent.
• Proficient with trade tools including screwdrivers, torpedo level, tape measure, snips, pliers, hammer, wrench set, cable stripper, flashlight, gloves, punch tool, tone set, crimp tool, and Krone/3M/BIX tools.
• Skilled in terminating all connector types and methods for SMF and MMF systems (Unicam, anaerobic, heat-cure).
• Experience in testing and troubleshooting MMF & SMF systems (OTDR & PMLS).
• Basic copper termination skills required.
• Ability to travel up to 25%.
• Availability to work shifts (8, 10, 12 hours), weekends, and holidays.
• Strong problem-solving, critical thinking, and communication skills., * Preferred 3-5 years of fiber experience.
• Preferred industry certifications (Corning/FOA).
• Preferred data center installation experience.
• Preferred mechanical and fusion splice experience.
• Preferred OSP / confined space entry experience (splicing).

Skills:

• Datacenter.
• Cable.
• Fiber.
• Copper Termination.
• OTDR.
• Fluke.
• EFXO.
• Fusion Splicing.
• DCIM Tools.
• TIA/EIA Standards.

Qualification And Education:

• High School diploma or GED equivalent.

Physical Requirements(Due to nature of job, The candidate must have):

• Ability to work at heights.
• Ability to work off ladders.
• Ability to work in confined spaces.
• Ability to lift 50 pounds.
• Ability to move 75 pounds.
• Ability to read small print.
• Ability to recognize audible signals.

Our Benefits Include:

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Health Savings Account (HSA)
• Disability Insurance (Short-Term and Long-Term)
• Life and AD&D Insurance
• Paid Sick Leave (where required by applicable state or local law)
• Supplemental Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Employee Wellness Programs
• Employee Assistance Program (EAP)
• Career Growth and Professional Development Opportunities

Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.