Salesforce CRM Technical Architect

• Requirement Analysis - Understand business requirements from business users.
• Impact Analysis of any new requirements on existing system · System Designing - Understand the requirement and design a versatile high-concurrency system for business needs. Also, evaluate the different solutions available to determine the best suited one. Hands-On coding for new requirement.
• Provide code reviews to make sure newly written code follows the SPE standard.
• Build the system following all SPE standards and guidelines. Take care of the release plan.
• Co-ordinate with all the parties involved to make sure the system is full filling the business needs.
• Documentation of all processes followed to ensure smooth project flow.

• Minimum 12 years overall software/CRM experience with at least 7-10 years directly working on Salesforce ecosystems including Sales Cloud, Marketing Cloud, Service Cloud, and Data Cloud.
• Proven hands-on experience architecting complex, multi-cloud Salesforce implementations and integrations.
• Strong proficiency in Salesforce data modeling, security model (roles, profiles, sharing rules, permission sets), and declarative automation tools (Flow, Process Builder).
• Deep knowledge of Salesforce APIs, Apex programming, SOQL, Lightning Web Components (LWC), and AppExchange solutions.
• Expertise with Salesforce integration tools and platforms such as MuleSoft, external APIs, OAuth, and event-driven architectures.
• Understanding of Salesforce governor limits and optimization strategies to build scalable, performant solutions
• Experience with Salesforce DevOps tools, CI/CD pipelines, and release management best practices.
• Ability to handle data migration, data governance, and maintain compliance with data privacy regulations as needed
• Familiarity with AppExchange marketplace for third-party solutions and the ability to evaluate and leverage these in solution designs.

Functional & Leadership Skills

• Ability to translate complex business requirements into scalable, secure Salesforce architectures.
• Lead solution design workshops, create process flows, user stories, architecture diagrams, and comprehensive documentation.
• Collaborate cross-functionally with business stakeholders, product owners, developers, admins, and external vendors
• Provide technical leadership and governance ensuring architectural consistency, standards, and best practices.

Certification & Other Skills

• Salesforce Certified Application Architect and/or System Architect certifications strongly preferred.
• Additional certifications like Salesforce Marketing Cloud Consultant, Platform Developer II, or Technical Architect (CTA) are a plus.
• Strong analytical, communication, and leadership skills with ability to influence at all organizational levels.
• Prior working experience with Digital Media Space is preferred