TREC - Manager VI - Information Technology Division

The Texas Real Estate Commission (TREC) and Texas Appraiser Licensing and Certification Board (TALCB) are seeking a Solutions Architect to lead the Development and Solutions Coordination teams within the Information Technology Division. This position oversees the agency’s application development, website, and solutions delivery functions, including the design, configuration, and delivery of the agency’s licensing system, public website, and supporting business applications. The role supervises systems and system analysts, web administrators, developers, testers, and solutions staff; sets technical direction and standards; and partners with agency divisions to turn business needs into working system changes. The position works under minimal supervision with extensive latitude for the use of initiative and independent judgment., * Manages the daily operations of the Development and Solutions Coordination teams, including staff assignments, priorities, schedules, and performance evaluations.

• Establishes team goals, objectives, and standards; develops and implements methods to evaluate team performance and delivery outcomes.
• Leads solution architecture for the agency licensing system and integrated applications, including configuration, workflow, integrations, and reporting.
• Oversees application development activities, including coding standards, code review, source control, and release management for agencydeveloped applications.
• Oversees the agency’s public website and web applications, including content management, security, accessibility compliance, and availability.
• Oversees agency reporting and data analytics, including dashboards and reports that support business operations.
• Coordinates work between development and solutions staff to align priorities, resources, and delivery schedules across the licensing system, website, and business applications.
• Establishes and enforces architecture, design, configuration, and testing standards, policies, and procedures.
• Oversees requirements gathering, solution design, testing, and release activities for system changes and enhancements.
• Evaluates and compares technical solutions and vendor products, and makes recommendations to IT leadership.
• Identifies and evaluates opportunities to use artificial intelligence (AI) and automation to improve agency services and operations, and oversees the responsible implementation of AIenabled solutions in accordance with state requirements and agency policy.
• Oversees the allocation of resources to achieve timely outcomes and measurable goals; monitors and evaluates the effectiveness and efficiency of staffing levels.
• Oversees special projects and initiatives, including system changes resulting from new legislation or rule changes.
• Prepares management and productivity reports.
• Performs related work as assigned.

• Graduation from an accredited twoyear college or university with coursework in computer science, computer information systems, management information systems, or a related field.
• Seven (7) years of experience in systems analysis, solution design, application development, or web development.
• Three (3) years of experience supervising or managing technical staff., * Experience designing, configuring, or administering professional licensing applications from vendors such as Accela.
• Experience managing publicfacing websites, web content management systems, or web application development.
• Experience with DevOps practices, source control, and automated build and release tools.
• Experience implementing artificial intelligence (AI), machine learning, or intelligent automation solutions, including generative AI tools.
• Experience with Texas state government or a regulatory agency.
• Industryrecognized information technology certifications, such as Microsoft Azure, Cisco Certified Network Associate (CCNA), Project Management Professional (PMP), or Certified Business Analysis Professional (CBAP).

Knowledge, Skills, and Abilities:

• Knowledge of local, state, and federal laws and regulations relevant to agency licensing operations, and of the principles and practices of public administration and management.
• Knowledge of solution architecture, system integration, and software development life cycle principles.
• Knowledge of web development technologies, web content management, and state accessibility standards
• Knowledge of software development practices, including coding standards, code review, source control, and testing methodologies.
• Knowledge of relational databases
• Knowledge of artificial intelligence (AI) concepts, capabilities, and risks, including data privacy, security, and responsible use considerations.
• Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Skill in translating business requirements into technical designs.
• Skill in the use of a computer and applicable software.
• Ability to manage team activities, establish goals and objectives, and supervise the work of others.
• Ability to develop and evaluate policies, procedures, and standards, and to prepare reports.
• Ability to communicate effectively and build strategic relationships with technical and nontechnical audiences at all levels of the organization.
• Ability to facilitate, adapt, and deliver effective organizational change.
• Ability to prioritize among conflicting tasks and deadlines.

Environmental & Physical Conditions:

Normal office work environment, mostly sedentary in nature. Involves speaking to groups of people. May involve walking; standing; remaining stationary for long periods of time; pulling and pushing; kneeling, stooping, and bending; and safely lifting and carrying items weighing up to 30 pounds. Work involves extensive phone usage and repetitive hand/wrist/finger motions while using the computer., Applicants who possess a valid Texas Real Estate License are required to place their license in an Inactive status.