IT Manager, Site Lead in Denver

certifications/exposure include ITIL, Security+, Microsoft certifications, PMP, CISSP, CGCIO, NIST, CIS Controls, CJIS, or comparable frameworks.

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• 5+ years of progressively responsible IT experience \n

• Experience functioning as an IT Manager, Technology Manager, IT Operations leader, or senior systems/infrastructure professional with ownership responsibilities \n

• Experience managing an MSP, outsourced IT provider, consultants, or technology vendors \n

• Strong technical foundation across Microsoft 365, Windows, networking, cloud services, endpoints, and enterprise IT \n

• Ability to independently troubleshoot technology and evaluate technical recommendations \n

• Experience leading technology projects and implementations \n

• Strong vendor management, service-delivery, escalation, and stakeholder-management skills \n

• Exposure to IT budgeting, procurement, contracts, cybersecurity, risk, or governance strongly \n

• Public-sector, government, municipal, or regulated-industry experience is a plus \n

• Ability to work onsite in Glendale, Colorado \n

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Epic Placements is working with a long-time technology services partner to identify a hands-on IT Manager for a public-sector environment in Glendale, Colorado.

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This is a unique opportunity for someone who sits comfortably between technical IT operations and technology leadership. An MSP handles much of the day-to-day help desk, device, and infrastructure management, while this person serves as the onsite technology owner - partnering with leadership and departments, holding technology vendors accountable, driving projects and strategy, and stepping into technical issues when needed.

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We are not looking for a purely administrative IT manager. The right person still understands the technology, can troubleshoot, ask the right questions, challenge a vendor recommendation when necessary, and become the trusted technology resource for the organization.

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What You’ll Be Doing

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• Serve as the primary technology advisor and internal point of ownership for IT \n

• Manage the relationship with the MSP and other technology vendors, including SLAs, escalations, service quality, projects, and deliverables \n

• Partner with leadership and departments to understand needs and translate them into practical technology solutions \n

• Lead technology projects, implementations, upgrades, and modernization initiatives \n

• Support IT strategy, roadmaps, policies, governance, budgeting, procurement, licensing, and lifecycle planning \n

• Coordinate cybersecurity, risk, incident response, disaster recovery, and business continuity initiatives with external partners \n

• Review technology performance, risks, costs, and vendor recommendations and drive issues through resolution \n

• Remain hands-on enough to troubleshoot local Windows, Microsoft 365, /access, endpoint, networking, and end-user issues when needed \n

• Communicate clearly with executives, department leaders, end users, vendors, and technical teams \n

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\n, This is a 4-month contract-to-hire opportunity paying approximately $50-$55/hour W-2, with a current targeted conversion range of $90,000-$110,000.