QA Automation Engineer with Cyara or Hammer/IVR
Saransh Inc
Hartford, CT, United States
6 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Working hours
Regular working hours
Job source
Tech stack
Testing (Software)
Java (Programming Language)
JavaScript (Programming Language)
Application Programming Interfaces (APIs)
Agile Methodology
Artificial Intelligence
Amazon Web Services
Automation of Tests
Computer Programming
Continuous Integration
Data Structures
Cursor
+18 more
Database Testing
IBM Cloud Computing
Python (Programming Language)
Object-Oriented Software Development
Systems Development Life Cycle
Selenium
Simple Object Access Protocol (SOAP)
Software Testing Automation Framework
Performance Testing
Chatbots
Generative AI
Agentic-AI
Git
Information Technology
Cucumber (Software)
Selenium Webdriver
Software Version Control
Api Management
Job description
Skill Metrics: API testingOOPSGEN AI TestingJavaCyaraHammer Must Have skills required for this role:
- Cyara and/or Hammer On Demand
- Selenium WebDriver- Automation testing
- Testing multi channel (voice and chat) virtual assistants and/or agentic solutions
Requirements
- 3+ years of experience in QA automation and software testing.
- Overall 6+years experience needed
- Strong technical expertise in core programming concepts (e.g., Java OOPs, Data Structures) with the ability to adopt and work with multiple languages such as Java, JavaScript, or Python.
- Hands-on experience implementing and enhancing test automation frameworks, including designing scalable and maintainable solutions.
- Hands-on experience with automation tools including Hammer On Demand, Cyara and Selenium
- Strong understanding of SDLC, Agile methodologies, and QA principles.
- Experience with CI/CD tools and version control systems (e.g., Git).
-
Frameworks & Methodologies: o BDD (e.g., Cucumber, Spec Flow) o TDD
- Testing Expertise: Functional, Regression, Integration, and Performance Testing, including proficiency in backend API test automation and database testing
- Healthcare Domain Knowledge: Familiarity with HIPAA compliance and healthcare workflows
- Exposure to Gen AI and AI-driven tools utilized for test automation, with an understanding of how these can be integrated into QA processes, * Conversational AI Testing: Hands-on experience or strong exposure to testing chatbots and voice-based virtual assistants across multiple platforms.
- AI Model Evaluation: Familiarity with key evaluation metrics such as accuracy, precision, recall, and F1-score for assessing AI model performance.
- Experience with Agentic IDEs: Familiarity with AI-powered development environments (e.g., Windsurf, Cursor, or similar) for creating, maintaining, and optimizing automated test scripts.
- Experience with API testing (REST, SOAP)
- Knowledge of cloud platforms (AWS, GCP, or IBM Cloud)
Education- Bachelor’s degree in Computer Science, Engineering, or related field.
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