Senior Software Engineer

Software Engineering, Testing, Fault Management, Root Cause Analysis, Network Testing, Network Simulation, ServiceNow, Operational Support Systems (OSS), Salesforce.com, Test Data, End-to-End QA Methodologies: Strong foundation in core QA principles, including black-box/white-box testing, regression testing, and creating comprehensive test strategies tailored for complex telecom ecosystems.

Service Assurance Testing: Validate fault management, alarm correlations, and incident ticketing workflows. Simulate network failures in test environments to verify alerting accuracy and root-cause analysis tools.

E2E Integration: Test complex data flows across NetCracker OSS, ServiceNow, and Salesforce; familiarity with Element Management Systems (EMS), specifically Nokia and Adtran platforms.

NOC Workflow Familiarity: Deep understanding of incident, event, and network inventory management.

Network Domain Knowledge: Solid understanding of telecom network architectures and hands-on hardware experience across xPON, IP, and Optical domains.

Operational Flexibility: Ability to provide monthly night deployment testing support and weekly on-demand evening support from the lab to align with maintenance windows and release cycles (typically 2-4 hours per release).