Fleet Support Engineer

As a Fleet Support Engineer, you’ll be critical to ensuring the operational uptime and reliability of our cutting-edge fleet, with a specific focus on powertrain systems. Responsibilities:

• Serve as the primary technical point of contact for real-time escalations regarding powertrain and vehicle dynamics issues.
• Conduct in-depth root cause analysis to implement both interim and permanent corrective actions.
• Diagnose and resolve complex issues related to powertrain performance, energy consumption, and charging.
• Develop and maintain comprehensive troubleshooting guides for powertrain components to empower field technicians and drive knowledge sharing.
• Validate and perform component and vehicle bring-up/functional verification procedures, with a focus on powertrain systems.
• Tune and validate powertrain control parameters to optimize performance and efficiency.
• Analyze large datasets to proactively identify systematic issues and recommend preventative actions.
• Be available for night and weekend shifts as needed, with advanced notice provided.
• Be willing to travel occasionally to support various operational locations.

• Minimum of 4 years of relevant experience in transportation, aerospace, or autonomous vehicles, with a focus on powertrain, energy storage, or charging systems.
• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or Automotive Engineering.
• Ability to safely troubleshoot low voltage and high voltage systems.
• Hands-on experience with powertrain systems, including but not limited to electric motors, inverters, and battery management systems.
• Deep understanding of electric vehicle (EV) technology and powertrain control strategies.
• Proficiency in vehicle dynamics and control systems.
• Proficiency with interpreting electrical schematics, harness diagrams, and state machine diagrams.
• Experience with debugging Unified Diagnostic Services (UDS) issues.
• Embrace a holistic problem-solving approach, identifying issues across high-level vehicle functions and driving resolutions down to component-level detail.
• A proactive self-starter who can build strong relationships and communicate efficiently and effectively across various teams and in real-time service operation settings.
• Pass a background check, MVR (Motor Vehicle Record) check, and drug screen
• Must comply with the Substance Abuse Policy., * Experience with powertrain simulation software (e.g., MATLAB/Simulink, ADAMS).
• Familiarity with CAN bus messaging specific to powertrain and charging systems.
• Experience with electric vehicle technology.
• Knowledge of automotive systems and diagnostics tools.
• Experience with remotely supporting vehicle troubleshooting.
• Experience with Linux & Python-based programming systems for fleet-level data processing.
• Experience with GPS/RTS debugging