Systems Engineer - School of Medicine Dean''''s Office

Reporting to the Manager of Infrastructure and Operations (Manager), the Systems Engineer, Infrastructure and Operations (Systems Engineer) is responsible for the implementation, support, and lifecycle management of infrastructure systems across on-premises and hybrid cloud environments for the School of Medicine. This role serves as a primary execution-focused engineering resource within the Infrastructure and Operations team, translating architectural direction into implemented, production-ready solutions.

The Systems Engineer is a hands-on technical contributor responsible for infrastructure engineering, automation, platform enablement, and project delivery across compute, storage, networking, virtualization, and cloud platforms.

This position works closely with central IT teams, application and data teams, faculty and research staff, and other technical and non-technical stakeholders to understand requirements, recommend solutions, and ensure infrastructure and platform services align with organizational needs while minimizing risk.

Key Responsibilities

Infrastructure Engineering & Lifecycle Ownership (30%)

• Implement, maintain, and improve core infrastructure systems spanning virtualization, storage, network infrastructure, and Windows Server environments
• Support and administer Linux systems in hybrid and cloud contexts; execute lifecycle initiatives including OS upgrades and hardware refresh
• Monitor system health and capacity; troubleshoot complex issues across compute, storage, and network layers

Cloud Engineering & Hybrid Platform Support (15%)

• Implement and support hybrid Azure infrastructure including virtual networking, compute, and platform services, aligned with centrally managed connectivity and hub networking
• Configure identity, access, and connectivity solutions for Azure workloads, including managed identities, RBAC, private endpoints, and NSG configurations; support integration with on-premises systems
• Support Azure governance practices including Policy enforcement, resource tagging, and cost awareness; assist with evaluation of new Azure services and solutions

Platform & Application Enablement (15%)

• Configure and support application hosting infrastructure including web services, DNS, SSL certificates, identity integrations, and scheduled services
• Collaborate with development and data teams to recommend workload placement and ensure proper networking, identity, and system integration. Assist application teams with infrastructure-related requirements

Security, Compliance & Resilience (10%)

• Implement system hardening, patching, and vulnerability remediation in alignment with UW and UW Medicine security policies and support disaster recovery and business continuity efforts

Project Execution & Cross-System Troubleshooting (10%)

• Execute infrastructure and platform projects with appropriate guidance from the manager, breaking work into actionable steps and delivering against agreed timelines. Perform cross-system troubleshooting

Automation & Engineering Efficiency (5%)

• Develop and maintain automation scripts (PowerShell and Python) to reduce manual processes across certificate lifecycle management, backup tasks, and system provisioning

Observability, Governance & Operations (5%)

• Support, maintain, and improve monitoring, alerting, and logging platforms (e.g., SCOM, Splunk, Azure Monitor, or equivalent tools); analyze performance trends to proactively identify issues

Continuing Education & Professional Growth (5%)

• Maintain awareness of emerging technologies and develop skills in areas aligned with team direction (e.g., Azure, Linux, automation, AI, security)

Additional Responsibilities & Operational Support (5%)

To be considered for this opportunity, your application must demonstrate that you meet the minimum qualifications and additional qualifications listed below. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration., * Bachelor’s degree in Computer Science, Information Technology, or a related field

• At least three years of hands-on experience in systems administration or infrastructure engineering, with experience appropriate to a mid-level engineering role, * Foundational working knowledge of virtualization platforms (VMware or equivalent), including core operational concepts such as snapshot lifecycle management, VM configuration, and virtual resource allocation
• Solid experience with Windows Server environments, including Active Directory, DNS, and Group Policy and networking fundamentals: TCP/IP, VLANs, routing, and firewall concepts
• Working knowledge of SAN or iSCSI storage systems, including fundamental concepts such as storage provisioning, volume management, and connectivity
• Comfort working with Linux systems in a command-line environment
• Experience writing and maintaining scripts in a production or professional environment (PowerShell preferred), and troubleshooting across multiple infrastructure layers
• Experience with monitoring, alerting, or logging platforms in a production or professional environment (e.g., SCOM, Splunk, Azure Monitor, syslog, Nagios, or equivalent)
• Experience configuring and supporting system backup and recovery operations using any backup platform or solution (e.g., Veeam, Azure Backup, Windows Server Backup, Backup Exec, or equivalent)
• Strong documentation skills and ability to communicate clearly with both technical and non-technical stakeholders, demonstrating accountability, follow-through, and the ability to manage competing priorities effectively

Preferred Qualifications

• Experience supporting web application hosting platforms (e.g., IIS), including configuration, deployment support, and troubleshooting
• Experience with Microsoft Azure in a hybrid environment, SSO technologies (e.g., Shibboleth), Python or additional scripting languages, and supporting research or data-driven environments
• Familiarity with Azure governance (Policy, RBAC, cost management), and exposure to Infrastructure-as-Code practices

• Hybrid work environment
• Occasional evening and weekend work for maintenance or project implementation
• Participation in on-call or escalation support as needed

Compensation, Benefits and Position Details

Pay Range Minimum:

$86,376.00 annual

Pay Range Maximum:

$108,900.00 annual

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