Tech Lead & Architect - Salesforce Order Mgmt

Kforce has a client in need of a Tech Lead & Architect -Salesforce Order Management in Needham Heights, MA., * Lead the technical design and engineering of Salesforce Order Management solutions across the full order lifecycle, including payments, fulfillment, returns, refunds, and warranty workflows

• Define scalable order workflows, system integrations, transaction boundaries, and system-of-record responsibilities across Salesforce and connected platforms
• Design and oversee integrations with e-commerce, payment, logistics, warehouse, marketplace, and other third-party platforms
• Build resilient integration patterns using APIs, asynchronous processing, retries, reconciliation, idempotency, and duplicate prevention
• Architect Salesforce solutions for high transaction volumes, peak demand, multiple warehouses, and third-party logistics environments
• Support multi-region commerce implementations, including regional configuration, tax, localization, and integration requirements
• Establish engineering standards for automated testing, release management, observability, logging, incident response, and rollback
• Ensure Salesforce solutions follow security, access-control, data protection, and audit requirements within regulated environments
• Lead responsible use of AI-assisted development tools across design, coding, testing, debugging, and production support
• Provide architecture oversight and technical direction to external implementation partners
• Mentor engineers through design reviews, code reviews, pairing, and technical guidance
• Lead root-cause analysis for complex order and integration failures and implement long-term solutions
• Partner with product, business, and platform teams to prioritize roadmap initiatives while maintaining scalability and reliability

• 7+ years of software engineering experience, including 4+ years of hands-on Salesforce development experience
• Advanced experience with Apex, Lightning Web Components, and Salesforce Flow in enterprise environments
• Strong experience designing and supporting order management, commerce, or transactional workflows in production
• Hands-on Salesforce Order Management experience strongly preferred
• Proven experience integrating Salesforce with e-commerce, ERP, warehouse, logistics, payment, or similar enterprise systems
• Strong knowledge of REST APIs, asynchronous and event-driven processing, Platform Events, batch processing, retries, reconciliation, and idempotency
• Experience with MuleSoft, Oracle Integration Cloud, or comparable middleware platforms
• Strong understanding of Salesforce governor limits, bulkification, scalable data design, and security architecture
• Experience with Salesforce DevOps practices, automated testing, source-driven deployments, and release/rollback management; Copado experience is a plus
• Hands-on experience using AI development tools such as GitHub Copilot, Claude, Cursor, or Agentforce for Developers
• Experience leading technical architecture, mentoring engineers, and overseeing systems integrators or delivery partners
• Experience with monitoring, incident management, root-cause analysis, and production support
• Experience with multi-country commerce implementations or SOX-controlled environments is preferred
• Strong written and verbal communication skills with both technical and business stakeholders

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce’s sole discretion unless and until paid and may be modified in its discretion consistent with the law.

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