Cloud Engineer

We are seeking an experienced Cloud Engineer to support our Defense Counterintelligence and Security Agency (DCSA) Portfolio Acquisition Executive (PAE) managed service provider contract. This role requires a top-secret security-cleared professional who combines deep technical knowledge of cloud engineering and incident ticket queue management. The ideal candidate will excel in hybrid and multi-cloud environments (primarily AWS GovCloud, with supporting Azure infrastructure), taking ownership of daily INC tickets and effectively troubleshooting problems ranging from routing and resource pointing errors to OS-level and platform integration issues, acting as a direct support resource to help application teams resolve cloud dependencies.

• Active Top Secret clearance (required)
• Must be eligible for DCSA Personnel Assurance Program enrollment
• CompTIA Security+ (DoD 8570 IAT Level II minimum)
• Bachelor’s Degree
• 2+ years of relative experience
• Hands-on experience supporting and troubleshooting enterprise workloads in an AWS GovCloud environment.
• Strong Linux system administration and troubleshooting capabilities (e.g., RHEL, Amazon Linux) to assist application teams with server access, environment configurations, and log analysis.
• Experience managing daily incident (INC) ticket queues and resolving service requests within established SLAs.
• Demonstrated ability to diagnose cloud networking and access issues, including routing tables, security groups, subnets, and DNS/resource pointing.
• Familiarity with GitLab for troubleshooting build runner connectivity, repository access, and pipeline deployment failures.
• Proficiency with ticketing and collaboration platforms (e.g., ServiceNow, Jira).

Nice to Have:

• Working knowledge of Microsoft Azure / Azure Government environments and hybrid cloud connectivity.
• Experience administering Microsoft server products and directory services (e.g., Windows Server, Active Directory / Microsoft Entra ID).
• AWS or Azure certifications (e.g., AWS SysOps Administrator, Solutions Architect, or Microsoft Certified: Azure Administrator Associate).
• Experience supporting DCSA or broader DoD enterprise environments.

Our team is always hungry for more - more knowledge, more problem solving, more growth, more innovation, and, ultimately, customer success. This hunger and hustle fuel our determination to excel in everything we do. It’s not just about meeting established goals; it’s about exceeding them. We take immense pride in applying our expertise in cutting-edge technologies and our ability to adapt to emerging trends directly to the users in the field, as our nation’s protectors deserve nothing less.

Omni Federal , founded in 2017 and headquartered in Washington, DC, is a highly specialized software solutions provider with a robust presence in key locations across the United States, including Boston, MA, Colorado Springs, CO, San Antonio, TX, and St. Louis, MO. Born out of the Department of Defense’s software factory ecosystem, Omni has rapidly distinguished itself by delivering both mission-critical and enterprise solutions that enhance the technological capabilities of the federal government. With a focus on areas such as Command and Control, Cybersecurity, Space, Geospatial, and Modeling & Simulation, Omni leverages cutting-edge commercial technology tailored to government objectives, improving mission performance and delivering transformative outcomes for the Department of Defense (DoD), Intelligence Community (IC), and their end-users. The company’s innovative approach is backed by its Omni Labs and SBIR Innovation centers, where they develop advanced platforms and tools in data mesh, secure connectivity, and intelligent automation.

Why Omni?

• Environment of Autonomy
• Innovative Commercial Approach
• People over process