Network & Wireless Field Technician

We are seeking an experienced and customer-focused Network & Wireless Field Technician to support on-site network assessment, wireless surveying, access point deployment, and ongoing network support at an end-customer facility in Decatur, Illinois.

This individual should possess strong networking fundamentals and hands-on experience evaluating wireless network performance, conducting network strength testing and wireless surveys, mapping network coverage, and identifying opportunities to improve connectivity. The technician will work directly at the customer site, making strong communication and customer-facing skills essential.

This opportunity may also include post-sales delivery, ongoing maintenance, troubleshooting, and technical support following the initial deployment., * Conduct on-site wireless network surveys, signal strength testing, and network mapping.

• Evaluate existing wireless coverage and identify areas requiring improved connectivity or additional access points.
• Assist with the installation, configuration, placement, testing, and troubleshooting of wireless access points.
• Perform network connectivity testing and assist with diagnosing network and wireless performance issues.
• Document network layouts, wireless coverage findings, access point locations, and recommendations.
• Support post-sales implementation and delivery activities at the customer facility.
• Provide ongoing maintenance, troubleshooting, and technical support as needed.
• Communicate professionally with end customers and provide clear updates regarding work performed and technical findings.
• Work independently on site while collaborating remotely with project managers, engineers, and other technical resources when necessary.

Wireless Communications, On Site Support, Network Operations Center, Wireless Communications, On Site Support, Network Support, Customer Relations, Network Performance/Analysis, Surveying, Site Evaluation, * Strong hands-on knowledge of networking and wireless technologies.

• Experience with wireless network surveying, network mapping, signal strength testing, and coverage analysis.
• Experience installing, configuring, testing, and troubleshooting wireless access points.
• Strong troubleshooting skills across network connectivity, wireless performance, and related infrastructure.
• Familiarity with networking fundamentals, including IP addressing, routing, switching, DHCP, DNS, and general LAN/WAN concepts.
• Excellent communication and customer-facing skills, with the ability to work professionally in an end-customer environment.
• Ability to clearly document technical findings, work performed, and recommendations.

Preferred Qualifications

• Hands-on experience with the UniFi application and UniFi wireless/networking environments is strongly preferred and considered a major plus.
• Experience with wireless access point design, placement, optimization, and ongoing maintenance.
• Experience supporting customers in a post-sales delivery or field service capacity.
• A versatile, jack-of-all-trades technical mindset, with the ability to adapt to a variety of networking and wireless support needs.

Ideal Candidate

The ideal candidate is a technically strong and customer-friendly field technician who is comfortable walking into an end-customer environment, independently assessing network and wireless conditions, and delivering practical solutions. This person should be equally comfortable performing wireless surveys and signal testing, installing and troubleshooting access points, and providing professional follow-up support after the initial deployment.

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Data Center is seeking a Network & Wireless Technician in the Greater Decatur IL/Springfield IL area for Project based opportunities.