Engineer I-III (OMS Analyst)

This position focuses on the Outage Management System (OMS) within PNM¿s ADMS. The engineer will work with other DOC Engineers, Distribution Operations, Schneider Electric, and other technical teams to support the applications, data, workflows, and interfaces used to detect, predict, track, and support restoration of electric distribution outages., * Configure and maintain OMS application settings, outage-processing rules, workflows, code lists, and operator views.

• Validate outage detection, prediction, and restoration processing against expected operational behavior.
• Investigate data and interface issues involving the distribution network model, Geographic Information System (GIS), Advanced Metering Infrastructure (AMI), Customer Information System (CIS), and field mobility systems.
• Develop and execute functional, integration, acceptance, and regression tests; document results and coordinate defect resolution.
• Distinguish application-configuration issues from source-data, network-model, interface, and software defects.
• Support cutover, production troubleshooting, controlled configuration changes, software updates, and technical documentation.

This role will involve deploying, evaluating, and improving additional OMS and related ADMS capabilities, including switching management, field crew coordination, storm response, and wildfire-related operational functions. The engineer will analyze outage records, restoration timelines, network-model and interface data, and operator feedback to identify recurring problems and opportunities to improve outage prediction, restoration support, data quality, and operational workflows. The role will also support validation of how advanced applications, including FLISR, interact with outage processing and restoration workflows as their deployment expands. These responsibilities will combine ongoing production support with proactive analysis, configuration improvements, and evaluation of operational results.

Electric-utility OMS experience is required. This should include hands-on experience with OMS configuration, testing, troubleshooting, or application support, along with an understanding of distribution outage-management processes.

Experience with Schneider Electric¿s EcoStruxure ADMS, particularly its OMS functionality, is preferred but not required. Experience with other electric-utility OMS platforms is also relevant. Additional desirable experience includes distribution network connectivity, GIS and AMI integrations, customer-system interfaces, field crew workflows, databases, SQL, and data analysis tools.