IT Field Technician in Dallas

• Troubleshoot hardware issues across desktop and endpoint environments.
• Install and configure software and devices.
• Monitor networks and support infrastructure operations.
• Manage technical support tickets through resolution.
• Perform routine system maintenance.
• Maintain IT asset records and support asset management activities.
• Create and maintain technical documentation.
• Provide frequent regional onsite technical support.
• Computer hardware troubleshooting and repair
• Cat6 cable installation and termination
• General computer software knowledge
• TV mounting
• Low-voltage installation and repair
• Critical thinking and practical problem-solving

• At least 1+ years of experience in IT technical support.
• Valid driver’s license required
• Technical diploma in Information Technology or a related discipline.
• Experience with hardware troubleshooting and operating systems.
• Knowledge of network troubleshooting and Active Directory.
• Experience with Microsoft 365 and ticketing systems.
• Experience with device configuration.
• Strong customer service and problem-solving skills.

• Fuel reimbursement
• Health, dental, vision, and life insurance
• Paid vacation
• Two weeks of initial training and ongoing IT team support

\nCompany Description

Harnessing our Family oriented culture, we strive to provide world-class guest experiences throughout our operations.