Support Technician Lead

As a Support Technician Lead, you will lead a team responsible for equipment cleaning, sanitization, changeovers, and production line setup activities that keep manufacturing operations running safely and efficiently. This hands-on leadership role requires strong organization, technical problem-solving, and collaboration to ensure equipment is production-ready while meeting quality, safety, and compliance standards.

· Lead and develop a team of Support Technicians during weekend operations.

· Coordinate and schedule equipment cleaning, sanitization, setup activities, and production changeovers.

· Perform hands-on support for equipment cleaning, disassembly, reassembly, troubleshooting, and production line preparation.

· Ensure manufacturing equipment and cleanroom areas are cleaned and validated according to approved procedures.

· Partner with Engineering, Maintenance, Quality, and Operations to resolve issues and improve equipment performance.

· Maintain cleaning procedures, work instructions, logs, and related documentation to ensure compliance and continuous improvement.

· Monitor inventory levels of cleaning supplies, chemicals, replacement parts, and consumables to support operations.

· Lead performance, safety, quality, and continuous improvement initiatives using Stryker Production System (SPS) principles.

· Support investigations related to non-conformances, equipment issues, and process improvements.

· Communicate priorities and progress across shifts to ensure smooth production startup and execution.

· High school diploma or equivalent.

· Minimum of 5 years of experience in a manufacturing, cGMP, food, pharmaceutical, medical device, or similarly regulated environment.

· Previous experience leading, supervising, or coordinating the work of others.

· Strong communication and organizational skills.

· Ability to read and understand procedures, work instructions, and safety documentation in English.

· Basic computer proficiency including Microsoft Word, Excel, Outlook, and PowerPoint.

· Ability to work overtime and support weekend operations as needed.

Preferred:

· Previous people management or supervisory experience.

· Mechanical and electrical troubleshooting experience in a manufacturing environment.

· Experience with equipment cleaning, sanitization, changeovers, or preventive maintenance activities.

· Experience working in cleanroom or regulated manufacturing environments.

· Continuous improvement or lean manufacturing experience.

Physical Requirements:

· Lift, move, and maneuver up to 50 pounds with or without mechanical assistance.

· Operate material handling equipment such as pallet jacks and roll handling equipment.

· Work in cleanroom and washdown environments.

· Stand and walk for the majority of the workday.

· Perform repetitive bending, reaching, pushing, pulling, and lifting.